LINEAGE W30-DAY REPORT
Lineage W
LINEAGE W ยท SEA ยท CONFIDENTIAL
30-Day Launch ReportBรกo cรกo 30 ngร y Launch
Open Beta D1-D30 ยท 27 May - 25 Jun 2026Open Beta D1-D30 ยท 27/5 - 25/6 2026
01Executive SnapshotExecutive Snapshot
Acquisition near plan (Install 70%, NRU 77%) but 61% drop at lv8 and 91% by lv43 -> Revenue only 15% of checkpoint. W1 whales spent steadily (ARPPU $48->$82); revenue short as new users left before payer milestones.
Good: efficient acquisition, good cost control, whales held spend.
Watch: early drop at lv8/lv43, RR01 30%.
Direction: push users past lv8 fast, hold to lv43, VIP care for whales; MKT focuses on DAU (retain + recall churn) via July in-game updates.
Acquire sรกt plan (Install 70%, NRU 77%) nhฦฐng 61% user drop แปŸ lv8, 91% แปŸ lv43 -> Revenue chแป‰ 15% checkpoint. Whale W1 vแบซn chi ฤ‘แปu (ARPPU $48->$82); hแปฅt revenue do tแป‡p mแป›i rแปi trฦฐแป›c mแป‘c tแบกo payer.
Good: acquire hiแป‡u quแบฃ, kiแปƒm soรกt chi phรญ tแป‘t, whale giแปฏ spending.
Watch: drop sแป›m lv8/lv43, RR01 30%.
Direction: ฤ‘แบฉy user qua lv8 nhanh, giแปฏ tแป›i lv43, VIP care cho whale; MKT tแบญp trung tฤƒng DAU (giแปฏ chรขn + recall churn) qua ingame update thรกng 7.
Install
784.6K
Plan 1,112.4KPlan 1,112.4K
70% of planPlan
NRU
500.1K
Plan 648.4KPlan 648.4K
77% of planPlan
Revenue
$1.08M
Plan $7.03MPlan $7.03M
15% of planPlan
Marketing Cost
$3.47M
Budget $4.26MBudget $4.26M
81% of planPlan
Paying User
15.7K
Plan 47.7KPlan 47.7K
33% of planPlan
ARPPU
$69.2
Plan $147.2Plan $147.2
47% of planPlan
Actual Data after 30 DaySแป‘ liแป‡u thแปฑc tแบฟ sau 30 ngร y
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ScopeMetricW1W2W3W430DCheckpoint%Checkpoint
AllMarketing Cost3,082,515152,463119,288116,7873,471,0534,261,93481%
Branding Cost1,737,58650,05776,32997,5521,961,5252,649,66674%
UA Cost1,344,929102,40642,95919,2341,509,5281,612,26894%
Install676,52950,13330,07323,657784,6191,112,36171%
%NRU59%110%73%87%64%58%109%
NRU398,15154,95621,83620,649500,130648,43877%
Active User398,151125,87093,07880,702500,130648,43877%
RR0125%42%56%70%33%
NPU9,9443,5751,48562415,67847,74033%
Paying user9,9445,1322,9161,39815,67847,74033%
PR2%4%3%2%3%7%43%
Revenue478,610251,575201,886114,3401,084,8607,027,32815%
ARPU120%2.002.2142%2.210.820%
ARPPU48.14969.281.869.2147.247%
Non BOT%NRU34%53%50%38%35%58%61%
NRU228,60626,64115,1328,900278,159648,43643%
Active User228,60658,66641,17127,371278,159648,43643%
RR0130%31%41%35%30%
PR4%9%7%5%6%11%53%
ARPU2.14.34.94.23.910.836%
Key issues & lessons learnedKey issue & bร i hแปc
5 main root-cause groups the team reflected on internally to improve future launches.
5 nhรณm nguyรชn nhรขn chรญnh team ฤ‘รฃ reflect nแป™i bแป™ ฤ‘แปƒ cแบฃi thiแป‡n แปŸ cรกc ฤ‘แปฃt launch sau.
๐ŸŽฎ 1. Product & Game-fit1. Sแบฃn phแบฉm & Game-fit
  • Game not yet suited to SEA tasteGame chฦฐa hแปฃp gu SEA
  • Hard to play, lacking onboarding guidanceKhรณ chฦกi, thiแบฟu hฦฐแป›ng dแบซn tรขn thแปง
  • Build delivered late, many OB bugs, no time to optimize onboardingBuild giao gแบฅp, nhiแปu lแป—i OB, khรดng kแป‹p optimize tรขn thแปง
  • Economy changed last-minuteEconomy bแป‹ ฤ‘แป•i gแบฅp
  • Lack of PvP for VIP in the version roadmapThiแบฟu PVP cho VIP trong version roadmap
LessonBร i hแปc: Lock the release based on product readiness and onboarding experience, not by date.
Finalize economy and content early enough to optimize.
Chแป‘t release dแปฑa trรชn ฤ‘แป™ sแบตn sร ng sแบฃn phแบฉm vร  trแบฃi nghiแป‡m tรขn thแปง, khรดng chแป‘t theo ngร y.
Chแป‘t economy vร  content sแป›m ฤ‘แปƒ kแป‹p optimize.
๐ŸŒ 2. Market & Timing2. Thแป‹ trฦฐแปng & Thแปi ฤ‘iแปƒm
  • Launched while L2M was still hotLaunch khi L2M vแบซn cรฒn nhiแป‡t
  • Closed the Global version in SEA only 2 months prior, not enough to build trust for a relaunchฤรณng phiรชn bแบฃn Global แปŸ SEA chแป‰ trฦฐแป›c 2 thรกng, chฦฐa ฤ‘แปง build trust cho mแป™t game relaunch
  • Inaccurate assessment of Lineage W market shareฤรกnh giรก thแป‹ phแบงn Lineage W chฦฐa chรญnh xรกc
  • Thin core-user volumeCore user volume mแปng
  • Wrong volume estimate led to opening 4 worlds at OB, diluting serversVolume estimate sai dแบซn ฤ‘แบฟn mแปŸ 4 world ngay OB gรขy loรฃng server
LessonBร i hแปc: Estimate market share conservatively with data.
The gap between launching two same-IP titles internally should not be too close, and trust-building time is a hard constraint when choosing timing.
Open servers based on real demand.
ฦฏแป›c lฦฐแปฃng thแป‹ phแบงn thแบญn trแปng bแบฑng data.
Thแปi gian ra mแบฏt 2 game cรนng IP trong nแป™i bแป™ khรดng nรชn quรก sรกt nhau vร  thแปi gian build trust lร  rร ng buแป™c cแปฉng khi chแปn thแปi ฤ‘iแปƒm.
MแปŸ server theo nhu cแบงu thแปฑc tแบฟ.
๐Ÿ“ฃ 3. MKT & Platform Alignment3. MKT Alignment
  • UA-centric; branding did not generate impactUA-centric, branding khรดng tแบกo ra ฤ‘ฦฐแปฃc hiแป‡u quแบฃ
  • iOS & PC volume not pushed due to weak coordination between teamsChฦฐa ฤ‘แบฉy ฤ‘ฦฐแปฃc volume iOS & PC do sแปฑ chฦฐa phแป‘i hแปฃp tแป‘t giแปฏa cรกc team
  • Lack of branding & community hype in the pre-launch stageThiแบฟu hype branding & community giai ฤ‘oแบกn pre-launch
LessonBร i hแปc: Build dedicated iOS/PC content early.
Concentrate hype on pre-launch rather than pouring budget into UA.
Lร m content riรชng cho iOS, PC tแปซ sแป›m.
Dแป“n hype vร o pre-launch thay vรฌ dแป“n ngรขn sรกch vร o UA.
๐Ÿ—‚๏ธ 4. Planning & Execution4. Planning & Execution
  • No early game build for MKT, many activities delayed, aired late vs OBKhรดng cรณ gรณi game sแป›m cho MKT, nhiแปu hoแบกt ฤ‘แป™ng delay, air trแป… so OB
  • Cumbersome multi-party process, dependent on Dev, little info, close to releaseQuy trรฌnh cแป“ng kแปnh nhiแปu bรชn, phแปฅ thuแป™c Dev, thรดng tin รญt, cแบญn ngร y release
  • Lack of backup planThiแบฟu backup plan
LessonBร i hแปc: Reduce hand-off friction with Dev and prepare backup plans for the main scenarios.Giแบฃm ma sรกt hand-off vแป›i Dev, chuแบฉn bแป‹ sแบตn backup plan cho cรกc kแป‹ch bแบฃn chรญnh.
๐Ÿค 5. Decision & Alignment with NC5. Decision & Alignment vแป›i NC
  • Focused on 'a successful launch' instead of assessing whether the game was ready to releaseTแบญp trung 'launch thร nh cรดng' thay vรฌ ฤ‘รกnh giรก game ฤ‘แปง ฤ‘iแปu kiแป‡n release
  • Limited ability to persuade NC, many plans left pendingThiแบฟu khแบฃ nฤƒng thuyแบฟt phแปฅc NC, nhiแปu plan bแป‹ treo
  • Social/community events were controlled and could not runEvent social/community bแป‹ kiแปƒm soรกt, khรดng chแบกy ฤ‘ฦฐแปฃc
  • The MKT team was newly formed with significant personnel changes during launch preparation; together with NC control, many MKT activities could not be executed.Team MKT mแป›i form, nhiแปu biแบฟn ฤ‘แป™ng nhรขn sแปฑ trong giai ฤ‘oแบกn chuแบฉn bแป‹ launch; cรนng kiแปƒm soรกt tแปซ NC khiแบฟn nhiแปu hoแบกt ฤ‘แป™ng MKT khรดng thแปฑc thi ฤ‘ฦฐแปฃc
LessonBร i hแปc: Shift the metric from 'already launched' to 'ready enough to release'.
Require evidence for major decisions and empower the team to challenge assumptions.
Lock decision rights & approval flow with NC from the start.
ฤแป•i thฦฐแป›c ฤ‘o tแปซ 'ฤ‘รฃ launch' sang 'cรณ ฤ‘แปง sแบตn sร ng ฤ‘แปƒ release'.
Yรชu cแบงu evidence cho quyแบฟt ฤ‘แป‹nh lแป›n, trao quyแปn ฤ‘แปƒ team challenge assumption.
Chแป‘t decision rights & luแป“ng duyแป‡t vแป›i NC tแปซ ฤ‘แบงu.
02Country PerformanceCountry Performance
SG drives high revenue on a small install base ($277K/41K) but is hard to scale (high CPI, thin volume, fake IP). TH/VN/ID have large installs but revenue only 9-14% of checkpoint.
Good: ARPPU beat plan in MY (147%), PH (115%), ID (92%).
Watch: SG hard to scale; other markets not yet converting.
Direction: optimize monetization and retain TH/VN/ID; observe SG before acting.
SG revenue cao trรชn install nhแป ($277K/41K) nhฦฐng khรณ scale (CPI cao, volume mแปng, lแบซn fake IP). TH/VN/ID install lแป›n nhฦฐng revenue chแป‰ 9-14% checkpoint.
Good: ARPPU vฦฐแปฃt plan แปŸ MY (147%), PH (115%), ID (92%).
Watch: SG khรณ nhรขn rแป™ng; market khรกc chฦฐa ra doanh thu.
Direction: tแป‘i ฦฐu monetize vร  giแปฏ chรขn TH/VN/ID; theo dรตi SG trฦฐแป›c khi hร nh ฤ‘แป™ng.
30-Day metrics by countrySแป‘ liแป‡u 30 ngร y theo country
MetricVNTHIDSGMYPHOther
Marketing Cost1,061,289 (101%)1,142,568 (69%)704,451 (77%)185,394 (76%)147,514 (85%)256,811 (117%)182
Branding Cost535,974 (84%)633,222 (60%)447,807 (77%)143,893 (91%)97,840 (96%)131,956 (109%)
UA Cost525,315 (125%)509,346 (84%)256,644 (78%)41,501 (48%)49,674 (68%)124,855 (126%)
Install232,224 (78%)184,629 (67%)170,266 (50%)41,013 (155%)18,232 (39%)76,834 (62%)61,421
%NRU36% (75%)34% (71%)26% (59%)6 (980%)64% (144%)39% (90%)37%
NRU - AU83,549 (58%)63,439 (48%)44,203 (30%)244,400 (1516%)11,719 (57%)30,265 (56%)22,555
RR0124%26%33%33%38%30%90%
Paying user3,486 (22%)2,250 (17%)1,586 (15%)6,250 (485%)298 (15%)1,088 (22%)713
PR4% (38%)4% (35%)4% (51%)3% (32%)3% (25%)4% (40%)3%
Revenue210,159 (13%)276,368 (9%)206,689 (14%)277,516 (66%)29,994 (21%)71,774 (26%)13,341
ARPU2.5 (22%)4.4 (19%)4.7 (47%)114% (4%)2.6 (37%)2.4 (46%)59%
ARPPU60.3 (59%)122.8 (53%)130.3 (92%)44.4 (14%)100.7 (147%)66 (115%)18.7
Daily metrics by countryMetric daily theo country
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All metrics peaked at launch then slid after W1. Revenue fell $251K (W2) -> $201K (W3) -> $114K (W4); active partly held but PU dropped fast (stayed but stopped paying). SG/TH hold most revenue, SG the most stable payer base.
Watch: decline continues W2-W4, monetization falls faster than active.
Direction: build a W2-W4 retention + spend rhythm (recurring top-up events, BM for lower tiers) to form a revenue/PU baseline.
Mแปi metric ฤ‘แป‰nh tuแบงn launch rแป“i trฦฐแปฃt sau W1. Revenue giแบฃm $251K (W2) -> $201K (W3) -> $114K (W4); active cรฒn giแปฏ nhฦฐng PU rแป›t nhanh (แปŸ lแบกi nhฦฐng ngแปซng nแบกp). SG/TH giแปฏ phแบงn lแป›n revenue, SG payer แป•n nhแบฅt.
Watch: ฤ‘ร  giแบฃm tiแบฟp แปŸ W2-W4, monetize tแปฅt nhanh hฦกn active.
Direction: xรขy nhแป‹p giแปฏ chรขn + chi tiรชu W2-W4 (event nแบกp ฤ‘แป‹nh kแปณ, BM lower tier) ฤ‘แปƒ tแบกo mแบทt bแบฑng revenue/PU.

Daily Revenue by country

Revenue peaks at launch then slides; SG / TH hold the share.Revenue ฤ‘แป‰nh launch rแป“i trฦฐแปฃt; SG / TH giแปฏ tแป‰ trแปng.
Click to see detailed dataBแบฅm xem chi tiแบฟt
Country05-2705-2805-2905-3005-3106-0106-0206-0306-0406-0506-0606-0706-0806-0906-1006-1106-1206-1306-1406-1506-1606-1706-1806-1906-2006-2106-2206-2306-2406-25
TH47,04527,73920,76113,9036,6758,8588,51310,9196,3834,79012,5537,3395,6762,24015,5636,1158,3217,6819,6212,8083,0029,3342,2406,2054,0633,1782,4952,0625,9084,398
VN45,72227,05810,37811,8145,5277,8324,9747,90810,1548,7146,8547,4885,1522,7226,9744,6464,4523,4892,2572,3741,8672,8422,5123,0421,2371,8691,4121,5825,1682,157
ID21,01313,58011,43614,2197,4625,2463,16913,51711,0086,6873,9908,1413,7313,24113,8224,6094,5707,2969,3433,2121,9279,9572,6433,9732,9122,3242,4972,0112,2525,772
SG23,16020,21816,35816,97110,6979,2306,49217,43415,73911,7569,6038,9215,3229,20912,46910,8125,4949,0794,7284,1159,58014,1372,3535,2522,4091,2364,4162,3995,9091,961
PH9,7466,7453,6423,6953,9063,2921,9092,4332,0203,3811,5212,2291,2381,7483,5342,2812,0331,2411,4391,7762,5452,9865566638201766713452,907297
MY3,8832,1441,9791,1037311,6927701,1837791,6721,3134034105381,081748615904912369574968938732523567300807687630
Other1,5751,3698701,0854471,6123671,330653381454335212149282605186203451101771544023756017633243160
Total152,14498,85365,42462,79035,44537,76226,19454,72446,73637,38136,28834,85621,74119,84753,72529,81625,67129,89328,34514,76419,67240,37811,28220,10412,0209,35011,9679,23923,07415,375

Daily PU by country

Paying users shrink across all markets after W1.Sแป‘ payer giแบฃm แปŸ mแปi market sau W1.
Click to see detailed dataBแบฅm xem chi tiแบฟt
Country05-2705-2805-2905-3005-3106-0106-0206-0306-0406-0506-0606-0706-0806-0906-1006-1106-1206-1306-1406-1506-1606-1706-1806-1906-2006-2106-2206-2306-2406-25
TH604423402543303285208244196196158163129108208150126106119938185627356546053148174
VN1,1456578725743914113163202622372191971921702961791431591021008587838368666663291257
ID3932503782321632051321641381051191017677133868575775859362234513818259694
SG4594597447024224265664444264606141201781882902141631701961818052461218114713010310890
PH376223222175141116911201389782667156112707361424642372419251921157163
MY70504635303419213936242312145620282312111512131187872020
Other9188375267484317274595025101111197746233530317313
Total3,1382,1502,7012,3131,5171,5251,3751,4851,2731,1901,2666956686241,106738625601552495364312253346292331306267807711

Daily Active (no bot)

Real active declines after launch; SG most stable.Active thแบญt giแบฃm sau launch; SG แป•n nhแบฅt.
Click to see detailed dataBแบฅm xem chi tiแบฟt
Country05-2705-2805-2905-3005-3106-0106-0206-0306-0406-0506-0606-0706-0806-0906-1006-1106-1206-1306-1406-1506-1606-1706-1806-1906-2006-2106-2206-2306-2406-25
TH23,13215,5379,8908,9097,8136,1705,1814,5023,6423,1613,0473,0442,6932,5782,2582,3092,2982,1472,1772,0822,1602,0541,9231,9311,7341,6851,5871,5101,2611,385
VN32,51021,86515,04413,00111,4818,8398,4936,4565,4454,8894,6984,6694,3764,1903,8223,8783,8233,6513,4593,1432,9242,7502,7802,5912,2862,2342,1032,0881,9321,856
ID18,41414,4328,9277,2126,0205,3524,5933,9163,7233,4723,4293,3653,1313,0032,7172,7592,6772,6532,5522,4892,4272,1542,0101,9101,7331,6401,5301,4641,2231,262
SG24,74517,60716,86614,22013,49513,85913,83913,24112,49612,83812,93911,87212,09911,90611,56710,82910,0719,5129,0448,8908,7468,3628,6247,6127,6777,4357,1907,1436,2765,788
PH12,1178,0074,7883,8343,2282,7312,6032,1541,9231,7611,6471,5961,4671,4351,2531,2851,2901,2141,1301,1371,128963944859713659616589495537
MY2,9631,9671,4691,4371,3921,3051,2421,0311,0179601,0431,073979947766656672702562517476450384361362324330322283318
Other1,7831,5261,1439388789329199769731,0421,0811,1001,0651,0069258138558608588148528478558608638288007797981,068
Total115,66480,94158,12749,55144,30739,18836,87032,27629,21928,12327,88426,71925,81025,06523,30822,52921,68620,73919,78219,07218,71317,58017,52016,12415,36814,80514,15613,89512,26812,214

Daily NRU (no bot)

Acquisition narrows week by week with the UA cut.Acquire thu hแบนp dแบงn theo viแป‡c cแบฏt UA.
Click to see detailed dataBแบฅm xem chi tiแบฟt
Country05-2705-2805-2905-3005-3106-0106-0206-0306-0406-0506-0606-0706-0806-0906-1006-1106-1206-1306-1406-1506-1606-1706-1806-1906-2006-2106-2206-2306-2406-25
TH23,1328,5774,5703,9603,4162,3811,7851,484874634550611432374345446407382414403491485435476310277242209171270
VN32,50911,6396,9795,7254,8403,0973,2211,9441,06075764867755950043162763257957949354552859348425120415714997112
ID18,4147,1933,0341,9361,4161,248933777555488431411337302250348335328302310409320308287194136122100105243
SG24,7457,1655,7563,1752,0772,0832,0671,8561,5721,7621,38933162438324442022224617132088135784697215713719648160
PH12,1174,0371,8231,2971,129937939723506356276268246241197247260201198235257184191181674742412186
MY2,9631,013566538405355203153145931181621191194211468322713203011169875861
Other1,78340616249711641201358010574448351328224975914605117454977296
Total115,66340,03022,89016,68013,35410,2659,2687,0724,7924,1953,4862,5042,3251,9541,5222,2041,9321,7901,7401,7811,8691,6962,3821,5649208337617095271,228

Daily PU rate (no bot)

SG PU rate far above others and rising by cohort.PU rate SG cao vฦฐแปฃt trแป™i vร  tฤƒng theo cohort.
Click to see detailed dataBแบฅm xem chi tiแบฟt
Country05-2705-2805-2905-3005-3106-0106-0206-0306-0406-0506-0606-0706-0806-0906-1006-1106-1206-1306-1406-1506-1606-1706-1806-1906-2006-2106-2206-2306-2406-25
TH3%3%4%6%4%5%4%5%5%6%5%5%5%4%9%6%6%5%6%4%4%4%3%4%3%3%4%4%12%13%
VN4%3%6%4%3%5%4%5%5%5%5%4%4%4%8%5%4%4%3%3%3%3%3%3%3%3%3%3%15%14%
ID2%2%4%3%3%4%3%4%4%3%4%3%2%3%5%3%3%3%3%2%2%2%1%2%3%2%1%2%8%7%
SG2%3%4%5%3%3%4%3%3%4%5%1%2%2%2%2%2%2%2%2%1%1%0%2%1%2%2%1%2%2%
PH3%3%5%5%4%4%4%6%7%6%5%4%5%4%9%5%6%5%4%4%4%4%2%2%4%3%3%2%14%12%
MY2%2%3%2%2%3%2%2%4%4%2%2%1%2%7%3%4%3%2%2%3%3%3%3%2%2%2%2%7%6%
Other5%6%3%6%8%5%5%18%8%6%5%2%1%1%1%2%1%1%0%1%0%0%0%1%0%00%0%9%1%
Total3%3%5%5%3%4%4%5%4%4%4%3%3%2%5%3%3%3%3%3%2%2%1%2%2%2%2%2%7%6%

Daily ARPPU by country

ARPPU swings on low-payer days; read weekly.ARPPU dao ฤ‘แป™ng ngร y รญt payer; ฤ‘แปc theo tuแบงn.
Click to see detailed dataBแบฅm xem chi tiแบฟt
Country05-2705-2805-2905-3005-3106-0106-0206-0306-0406-0506-0606-0706-0806-0906-1006-1106-1206-1306-1406-1506-1606-1706-1806-1906-2006-2106-2206-2306-2406-25
TH77.965.651.625.62231.140.944.832.624.479.4454420.774.840.86672.580.830.237.1109.836.18572.658.941.638.939.925.3
VN39.941.211.920.614.119.115.724.738.836.831.33826.81623.62631.121.922.123.72232.730.336.718.228.321.425.117.88.4
ID53.554.330.361.345.825.62482.479.863.733.580.649.142.1103.953.653.897.3121.355.432.7276.6120.1116.957.161.2138.780.423.561.4
SG50.5442224.225.321.711.539.336.925.615.674.329.9494350.533.753.424.122.7119.8271.951.243.429.78.43423.354.721.8
PH25.930.216.421.127.728.42120.314.634.918.533.817.431.231.632.627.820.334.338.660.680.723.234.932.89.3322340.94.7
MY55.542.94331.524.449.840.556.32046.454.717.534.238.419.337.42239.37633.538.380.772.266.565.48137.5115.334.431.5
Other17.315.623.520.96.733.68.57.78.86.59.113.421.213.525.631.826.62911.318.388.551.313.347.418.7058.7333.312.3
Total48.54624.227.123.424.819.136.936.731.428.750.232.531.848.640.441.149.751.329.854129.444.658.141.228.239.134.628.621.6
03Game Health AnalysisGame Health Analysis
3.1VIP AnalysisVIP Analysis
VIP revenue concentrates in a narrow tip: top 10 = 20.5%, top 100 = 57%, top 500 = 80%. Diamond/Platinum (17 users) no churn; Gold dropped 29%, Silver 22%, low tiers up to 60%. Whales (>$2,000): TH 27, SG 22, ID 17, VN 13, PH 9, MY 2.
Good: Diamond/Platinum still active, a solid revenue anchor.
Watch: high concentration (top 100 = 57%), Gold/Silver starting to churn, MY/PH whales thin.
Direction: per-account VIP care, intervene early on Gold/Silver, castle siege to keep whale motivation, grow whales in MY/PH.
Revenue VIP dแป“n vร o chรณp hแบนp: top 10 = 20.5%, top 100 = 57%, top 500 = 80%. Diamond/Platinum (17 user) chฦฐa churn; Gold drop 29%, Silver 22%, tier thแบฅp tแป›i 60%. Whale (>$2,000): TH 27, SG 22, ID 17, VN 13, PH 9, MY 2.
Good: Diamond/Platinum cรฒn active, ฤ‘iแปƒm tแปฑa doanh thu.
Watch: tแบญp trung cao (top 100 = 57%), Gold/Silver bแบฏt ฤ‘แบงu churn, whale MY/PH mแปng.
Direction: VIP care tแปซng top account, can thiแป‡p sแป›m Gold/Silver, castle siege giแปฏ ฤ‘แป™ng lแปฑc whale, nuรดi whale แปŸ MY/PH.

VIP tier revenue & churn

Diamond/Platinum 0% churn; Gold (29%) & Silver (22%) dropping.Diamond/Platinum churn 0%; Gold (29%), Silver (22%) ฤ‘รฃ drop.

Revenue by VIP tier x country

TH/SG carry the high tiers; MY/PH whale base very thin.TH/SG gรกnh tier cao; whale MY/PH rแบฅt mแปng.
View detail data (Revenue / PU / Top VIP by country)Xem chi tiแบฟt (Revenue / PU / Top VIP theo nฦฐแป›c)
3.2BM AnalysisBM Analysis

Revenue by channel (Webshop vs IAP)

Webshop = 95% of revenue, intentional push to optimize profit.Webshop = 95% revenue, chแปง รฝ ฤ‘แบฉy tแป‘i ฦฐu profit.
Webshop is 95% of revenue, IAP 5% (profit-optimized). Revenue comes mainly from large Diamond packages; the team released low-price packs (OB Celebration Chest I-III) to improve PU.
Good: 95% Webshop optimizes profit, premium packs absorb whale spend.
Watch: shallow pay-depth, lack of packages/triggers in lv8->lv43 so new users drop before first purchase.
Direction: add $2-$5 packs + onboarding first-purchase trigger, link cheap chests to Dia packs, combine with Adena-based; improve server competition (castle siege, server transfer) to drive mid/late-game spend.
Webshop 95% revenue, IAP 5% (tแป‘i ฦฐu profit). Revenue chแปง yแบฟu tแปซ gรณi Dia lแป›n; team ฤ‘รฃ release gรณi rแบป (OB Celebration Chest I-III) ฤ‘แปƒ improve PU.
Good: Webshop 95% tแป‘i ฦฐu profit, gรณi cao cแบฅp hแบฅp thแปฅ chi tiรชu whale.
Watch: pay-depth mแปng, thiแบฟu gรณi/trigger giai ฤ‘oแบกn lv8->lv43 nรชn new user drop trฦฐแป›c first purchase.
Direction: thรชm gรณi $2-$5 + first-purchase trigger tรขn thแปง, nแป‘i chest rแบป vแป›i Dia pack, kแบฟt hแปฃp Adena-based; cแบฃi thiแป‡n cแบกnh tranh server (castle siege, server transfer) ฤ‘แปƒ kรญch chi tiรชu mid/late game.
Package performance (Revenue x PU) - all marketsPerformance gรณi nแบกp (Revenue x PU) - toร n bแป™ market

Cross at median Revenue & PU splits 4 quadrants. Dot color: Trแปฅc cแบฏt tแบกi trung vแป‹ Revenue & PU chia 4 quadrant. Mร u ฤ‘iแปƒm: high rev + high PU (best)rev cao + PU cao (tแป‘t nhแบฅt)   low rev + low PU (weak)rev thแบฅp + PU thแบฅp (yแบฟu nhแบฅt)   mixedlแบซn lแป™n

All markets (aggregated)

Each dot = a package; total revenue x total PU across markets.Mแป—i ฤ‘iแปƒm = 1 gรณi; tแป•ng revenue x tแป•ng PU qua cรกc market.
ReadNhแบญn ฤ‘แป‹nh
Revenue concentrates on a few large Diamond packages; the top-right quadrant (high rev + high PU) is thin -> pay-depth is shallow.Revenue dแป“n vร o sแป‘ รญt gรณi Dia lแป›n; gรณc trรชn-phแบฃi (rev cao + PU cao) mแปng -> pay-depth nรดng.
Best (high rev + PU): Shining Dia Supply, Red Knight's Dia Box, Red Knight's Morph Box, Membership 28D, Red Knight's Magic Doll BoxTแป‘t (rev + PU cao): Shining Dia Supply, Red Knight's Dia Box, Red Knight's Morph Box, Membership 28D, Red Knight's Magic Doll Box
Weak (low rev + PU): Pioneer's Blessing Box, Pioneer's Dia Supply Chest, Fruits of Strengthening Key, Record of Conquest Key, Epics Assembly Premium Unlock KeyYแบฟu (rev + PU thแบฅp): Pioneer's Blessing Box, Pioneer's Dia Supply Chest, Fruits of Strengthening Key, Record of Conquest Key, Epics Assembly Premium Unlock Key
📊 View package charts by country📊 Xem chart gรณi nแบกp theo tแปซng nฦฐแป›c

VN

Best: Shining Dia Supply, Red Knight's Dia Box, Red Knight's Morph Box, Membership 28D, Red Knight's Magic Doll Box  |  Weak: 400 Dia, Pioneer's Blessing Box, Fruits of Strengthening Key, Pioneer's Dia Supply Chest, Record of Conquest KeyTแป‘t: Shining Dia Supply, Red Knight's Dia Box, Red Knight's Morph Box, Membership 28D, Red Knight's Magic Doll Box  |  Yแบฟu: 400 Dia, Pioneer's Blessing Box, Fruits of Strengthening Key, Pioneer's Dia Supply Chest, Record of Conquest Key

TH

Best: Shining Dia Supply, Red Knight's Dia Box, Red Knight's Morph Box, Membership 28D, OB Celebration Special Chest III  |  Weak: Pioneer's Blessing Box, Fruits of Strengthening Key, Record of Conquest Key, Pioneer's Dia Supply Chest, Epics Assembly Premium Unlock KeyTแป‘t: Shining Dia Supply, Red Knight's Dia Box, Red Knight's Morph Box, Membership 28D, OB Celebration Special Chest III  |  Yแบฟu: Pioneer's Blessing Box, Fruits of Strengthening Key, Record of Conquest Key, Pioneer's Dia Supply Chest, Epics Assembly Premium Unlock Key

SG

Best: Shining Dia Supply, 4,000 Dia, Red Knight's Dia Box, Red Knight's Morph Box, Red Knight's Magic Doll Box  |  Weak: Pioneer's Blessing Box, Fruits of Strengthening Key, Record of Conquest Key, Pioneer's Dia Supply Chest, Epics Assembly Premium Unlock KeyTแป‘t: Shining Dia Supply, 4,000 Dia, Red Knight's Dia Box, Red Knight's Morph Box, Red Knight's Magic Doll Box  |  Yแบฟu: Pioneer's Blessing Box, Fruits of Strengthening Key, Record of Conquest Key, Pioneer's Dia Supply Chest, Epics Assembly Premium Unlock Key

ID

Best: Shining Dia Supply, 4,000 Dia, Red Knight's Dia Box, Red Knight's Morph Box, 1,200 Dia  |  Weak: Pioneer's Blessing Box, Pioneer's Dia Supply Chest, Fruits of Strengthening Key, Record of Conquest Key, Epics Assembly Premium Unlock KeyTแป‘t: Shining Dia Supply, 4,000 Dia, Red Knight's Dia Box, Red Knight's Morph Box, 1,200 Dia  |  Yแบฟu: Pioneer's Blessing Box, Pioneer's Dia Supply Chest, Fruits of Strengthening Key, Record of Conquest Key, Epics Assembly Premium Unlock Key

PH

Best: Shining Dia Supply, Red Knight's Dia Box, Red Knight's Morph Box, 1,200 Dia, OB Celebration Special Chest III  |  Weak: Pioneer's Dia Supply Chest, Pioneer's Blessing Box, Fruits of Strengthening Key, Record of Conquest Key, Epics Assembly Premium Unlock KeyTแป‘t: Shining Dia Supply, Red Knight's Dia Box, Red Knight's Morph Box, 1,200 Dia, OB Celebration Special Chest III  |  Yแบฟu: Pioneer's Dia Supply Chest, Pioneer's Blessing Box, Fruits of Strengthening Key, Record of Conquest Key, Epics Assembly Premium Unlock Key

MY

Best: Shining Dia Supply, 4,000 Dia, 2,000 Dia, Red Knight's Dia Box, Red Knight's Morph Box  |  Weak: Pioneer's Blessing Box, Pioneer's Dia Supply Chest, Fruits of Strengthening Key, Record of Conquest Key, Epics Assembly Premium Unlock KeyTแป‘t: Shining Dia Supply, 4,000 Dia, 2,000 Dia, Red Knight's Dia Box, Red Knight's Morph Box  |  Yแบฟu: Pioneer's Blessing Box, Pioneer's Dia Supply Chest, Fruits of Strengthening Key, Record of Conquest Key, Epics Assembly Premium Unlock Key

Other

Best: Red Knight's Dia Box, Shining Dia Supply, Red Knight's Morph Box, 400 Dia, Membership 28D  |  Weak: 120 Dia, Pioneer's Blessing Box, The Call of Destiny Key, 1,200 Dia, Journey of Growth KeyTแป‘t: Red Knight's Dia Box, Shining Dia Supply, Red Knight's Morph Box, 400 Dia, Membership 28D  |  Yแบฟu: 120 Dia, Pioneer's Blessing Box, The Call of Destiny Key, 1,200 Dia, Journey of Growth Key
3.3Retention AnalysisRetention Analysis
Most users drop before monetizing: churn by lv8 = 61% (VN 69%, TH 66%...), under 9% active by lv43; largest churn at lv1 (49%). RR1 ~18-23% falls to RR7 4-7%. SG stands out and rises across cohorts; VN/TH/ID/PH stay low and flat. W2 cohort retains slightly better than W1.
Good: post-UA-cut cohorts retain better, SG holds gate-passers.
Watch: 61% drop before monetize point, RR7 VN/TH/ID single digit.
Direction: shorten onboarding + Adena-based to ease lv8, add early-level guidance, engage via community.
Phแบงn lแป›n user drop trฦฐแป›c khi monetize: churn tแป›i lv8 = 61% (VN 69%, TH 66%...), tแป›i lv43 cรฒn <9% active; churn nhiแปu nhแบฅt แปŸ lv1 (49%). RR1 ~18-23% rแป›t cรฒn RR7 4-7%. SG vฦฐแปฃt trแป™i vร  tฤƒng dแบงn qua cohort; VN/TH/ID/PH thแบฅp vร  phแบณng. Cohort W2 retain nhแป‰nh hฦกn W1.
Good: cohort sau cแบฏt UA retain tแป‘t hฦกn, SG giแปฏ tแป‘t nhรณm qua cแปญa.
Watch: 61% drop trฦฐแป›c ฤ‘iแปƒm monetize, RR7 VN/TH/ID single digit.
Direction: rรบt ngแบฏn tรขn thแปง + Adena-based ฤ‘แปƒ qua lv8 dแป… hฦกn, thรชm hฦฐแป›ng dแบซn level ฤ‘แบงu, engage qua community.

Cumulative churn by level (1-60)

61% drop by lv8, 91% by lv43.61% drop tแป›i lv8, 91% tแป›i lv43.
View detailed dataXem chi tiแบฟt
LvlVNTHSGIDPHMY
138.9%31.5%48.6%24.6%26.4%31.9%
247.0%41.4%49.9%34.1%35.1%39.6%
350.4%45.3%50.3%37.8%38.9%42.9%
452.1%47.0%50.6%39.5%40.4%44.2%
557.1%52.6%51.3%44.2%45.9%48.1%
661.3%57.4%52.1%48.1%50.2%51.3%
764.5%61.1%52.7%52.2%53.8%54.5%
868.7%65.7%53.4%56.5%58.7%57.9%
969.7%66.9%53.7%57.6%60.1%58.6%
1070.3%67.8%54.0%58.3%60.9%59.2%
1172.3%70.2%54.4%60.8%63.2%61.0%
1273.2%71.5%54.6%62.1%64.5%62.2%
1373.9%72.4%54.7%63.0%65.2%62.7%
1474.4%73.0%54.9%63.6%65.9%63.1%
1575.2%73.9%55.1%64.4%66.9%63.9%
1676.3%75.3%55.4%65.9%68.4%64.8%
1777.2%76.5%55.7%67.0%69.8%65.6%
1878.7%78.3%56.1%68.8%71.6%66.7%
1978.8%78.5%56.2%68.9%71.7%66.9%
2079.8%79.8%56.6%70.9%73.6%68.1%
2180.5%80.7%57.0%72.2%74.9%68.8%
2280.9%81.3%57.2%72.9%75.7%69.7%
2381.0%81.5%57.3%73.2%76.0%69.9%
2482.2%82.8%57.7%74.6%77.7%70.7%
2583.2%83.9%58.1%76.0%79.3%71.5%
2683.6%84.5%58.3%76.6%79.9%71.9%
2783.8%84.9%58.5%76.9%80.4%72.2%
2884.0%85.1%58.6%77.2%80.6%72.3%
2984.9%85.9%59.0%78.1%81.8%73.0%
3085.6%86.8%59.5%79.2%83.0%75.0%
3186.1%87.4%60.0%80.0%83.9%75.7%
3287.2%88.3%61.5%81.3%85.2%77.4%
3388.9%89.9%63.0%83.4%87.3%78.9%
3490.3%91.3%64.8%85.7%89.7%80.3%
3590.7%91.8%65.9%86.4%90.5%81.0%
3690.9%92.1%66.4%86.8%90.8%81.4%
3791.2%92.4%67.1%87.2%91.2%81.8%
3891.4%92.7%67.8%87.6%91.6%82.3%
3991.9%93.2%69.1%88.4%92.3%83.7%
4092.8%94.0%73.8%89.8%93.2%87.1%
4194.0%94.9%77.9%91.4%94.4%90.1%
4294.5%95.1%80.4%91.8%94.7%91.7%
4395.2%95.7%83.0%92.8%95.4%93.0%
4495.5%96.0%84.5%93.4%95.8%93.7%
4595.8%96.2%85.5%93.7%96.1%94.3%
4696.0%96.5%86.6%94.2%96.5%94.7%
4796.2%96.7%87.1%94.5%96.7%94.9%
4896.3%96.7%87.6%94.6%96.8%95.1%
4996.5%97.0%88.3%95.2%97.1%95.3%
5097.1%97.5%89.2%96.1%97.6%95.6%
5197.4%97.7%89.7%96.6%97.8%95.8%
5297.6%97.8%90.2%96.8%97.9%95.8%
5397.7%97.9%90.3%96.9%98.0%96.0%
5497.7%97.9%90.4%97.0%98.1%96.0%
5597.8%97.9%90.4%97.1%98.1%96.1%
5697.8%98.0%90.5%97.1%98.1%96.1%
5797.8%98.0%90.5%97.1%98.1%96.1%
5897.8%98.0%90.5%97.1%98.1%96.1%
5997.8%98.0%90.5%97.1%98.1%96.1%
6097.8%98.0%90.5%97.1%98.1%96.1%
RR1 / RR7 / RR14 by NRU cohort (weekly)RR1 / RR7 / RR14 theo NRU cohort (tuแบงn)
CountryRR1RR7RR14
W1W2W3W4W5W1W2W3W4W5W1W2W3W4W5
VN18%21%18%20%26%4%7%5%5%-3%4%4%--
TH20%23%23%23%26%4%7%6%4%-2%4%3%--
SG38%55%82%82%76%25%35%62%66%-16%22%42%--
ID25%28%23%24%19%6%11%6%3%-4%8%4%--
PH24%26%22%22%25%6%8%5%4%-3%3%3%--
MY30%36%43%28%21%13%18%20%12%-5%10%24%--
3.4Power MapPower Map
📊 View more information📊 Xem thรชm thรดng tin
Power & revenue concentrate in a few servers: top 2 (Pandora 03 $220K, Aden 09 $186K) = 37% of VIP revenue, top 10 = 71%. 28/48 servers are dominated by one guild, only 3 have two competing guilds. Only 12 servers have high-tier whales; the Oren cluster (12 servers) is just 4.9% of revenue and near-empty.
Good: a few large servers (Pandora 03/07, Aden 06) have competing guilds, retaining players & whales.
Watch: most servers are single-guild dominated; small servers have almost no whales.
Direction: open Kent castle siege only on servers 1-2 of each world to consolidate players, cut fragmentation, drive guild competition, and set up cross-server later.
Sแปฉc mแบกnh & revenue dแป“n vร o sแป‘ รญt server: top 2 (Pandora 03 $220K, Aden 09 $186K) = 37% revenue VIP, top 10 = 71%. 28/48 server bแป‹ 1 guild ฤ‘แป™c chiแบฟm, chแป‰ 3 server cรณ 2 guild ฤ‘ua tranh. Chแป‰ 12 server cรณ whale tier cao; cแปฅm Oren (12 server) chแป‰ 4.9% revenue, gแบงn nhฦฐ trแป‘ng.
Good: vร i server lแป›n (Pandora 03/07, Aden 06) cรณ nhiแปu guild cแบกnh tranh nรชn giแปฏ ngฦฐแปi chฦกi & whale.
Watch: ฤ‘a sแป‘ server 1 guild thแป‘ng trแป‹; server nhแป gแบงn nhฦฐ khรดng whale.
Direction: chแป‰ mแปŸ Kent castle siege แปŸ server 1,2 mแป—i world ฤ‘แปƒ gom user, giแบฃm phรขn mแบฃnh, ฤ‘แบฉy cแบกnh tranh guild, tแบกo nแปn mแปŸ cross-server sau.
Aden World
12 servers489 guilds$351,930 rev1 healthy6 critical
SleepingCats (Aden 09) - Karurx (Diamond,TH)
COUNTRYSIDE (Aden 08) - KohSamui (Platinum,TH)
DragonTribe (Aden 01) - IGUAG (Silver,TH)
Eva World
12 servers318 guilds$178,795 rev0 healthy7 critical
WuxiaGaming (Eva 09) - WuxiaShi (Platinum,VN)
Bros (Eva 10) - lupinx (Platinum,ID)
Quรขnฤoร nBแบฅtTแปญ (Eva 07) - Abcxyz (Silver,VN)
Oren World
12 servers121 guilds$53,350 rev0 healthy8 critical
NanYangKitchen (Oren 04) - weakling (Silver,SG)
Lauxanh (Oren 11) - Vian (Silver,SG)
GGGGGGGGGGGG (Oren 08) - TigerLord (Silver,SG)
Pandora World
12 servers461 guilds$509,941 rev2 healthy7 critical
Violence (Pandora 03) - CrazyMonster (Diamond,SG)
LimitID (Pandora 11) - Blacklotus (Platinum,SG)
HOMELANDER (Pandora 05) - Arabee (Diamond,ID)
📊 View server detail (by world)Xem chi tiแบฟt server (theo world)
Aden World
Aden 01High
Top1 holds 49% ยท 95 guilds ยท SG
P1 DragonTribe ยท IGUAG $3,125 (Silver,TH)
P2 VNFamilly ยท ChitNe $677 (C. $400 - $2,000,VN)
VIP rev $28,713
Aden 02Critical
Top1 holds 73% ยท 37 guilds ยท SG
P1 VIETNAM02 ยท SooNN $1,573 (C. $400 - $2,000,SG)
P2 ComTam ยท nhan01 $320 (B. $100 - $400,VN)
VIP rev $13,232
Aden 03High
Top1 holds 51% ยท 36 guilds ยท SG
P1 Treasure ยท XiYANGyuhui $1,822 (C. $400 - $2,000,SG)
P2 Elysian ยท LahYok $1,503 (C. $400 - $2,000,TH)
VIP rev $19,496
Aden 04Medium
Top1 holds 22% ยท 25 guilds ยท TH
P1 Hellheim ยท CayChiRua $222 (B. $100 - $400,VN)
P2 ya04 ยท ROBINX $62 (A. $0 - $100,Other)
VIP rev $2,554
Aden 05Critical
Top1 holds 69% ยท 29 guilds ยท SG
P1 GARUDA ยท เนExCluSivEเน $2,709 (Silver,TH)
P2 Neko ยท Harmonica $85 (A. $0 - $100,VN)
VIP rev $8,016
Aden 06Healthy
Top1 holds 48% ยท 40 guilds ยท VN
P1 PARIS ยท TomStar $4,380 (Gold,VN)
P2 HAVOC ยท Calcium $6,832 (Gold,TH)
VIP rev $25,741
Aden 07Critical
Top1 holds 91% ยท 18 guilds ยท VN
P1 Arise ยท Wasak $3,303 (Silver,PH)
P2 ya07 ยท VVDVVD $11 (A. $0 - $100,Other)
VIP rev $10,100
Aden 08Critical
Top1 holds 86% ยท 28 guilds ยท TH
P1 COUNTRYSIDE ยท KohSamui $12,466 (Platinum,TH)
P2 JAC ยท Ananda $576 (C. $400 - $2,000,VN)
VIP rev $37,995
Aden 09Medium
Top1 holds 55% ยท 119 guilds ยท TH
P1 SleepingCats ยท Karurx $32,277 (Diamond,TH)
P2 BANGKOK ยท NVMx $8,714 (Gold,TH)
VIP rev $185,910
Aden 10Critical
Top1 holds 69% ยท 16 guilds ยท VN
P1 BOOS ยท Sinaa $1,479 (C. $400 - $2,000,VN)
P2 ฤแปฃi ยท Shigen $1,025 (C. $400 - $2,000,VN)
VIP rev $7,342
Aden 11High
Top1 holds 55% ยท 17 guilds ยท SG
P1 Number ยท ZoHanzz $305 (B. $100 - $400,TH)
P2 FUBAOSHOME ยท YuOne $241 (B. $100 - $400,PH)
VIP rev $3,295
Aden 12Critical
Top1 holds 74% ยท 29 guilds ยท SG
P1 TianKong ยท DEF $2,392 (Silver,TH)
P2 Home ยท FireSouL $786 (C. $400 - $2,000,VN)
VIP rev $9,536
Eva World
Eva 01Critical
Top1 holds 81% ยท 29 guilds ยท SG
P1 EternalLegion ยท SnowDaron $1,067 (C. $400 - $2,000,VN)
P2 HOMEh ยท godgg $39 (A. $0 - $100,SG)
VIP rev $4,820
Eva 02Medium
Top1 holds 43% ยท 30 guilds ยท SG
P1 ThirdSpace ยท CrazyArcher $465 (C. $400 - $2,000,SG)
P2 2K ยท catelaer $332 (B. $100 - $400,ID)
VIP rev $3,651
Eva 03Critical
Top1 holds 93% ยท 24 guilds ยท SG
P1 warmfamily ยท Sri $4,105 (Gold,MY)
P2 ay0372 ยท Inchel $37 (A. $0 - $100,SG)
VIP rev $9,292
Eva 04High
Top1 holds 56% ยท 15 guilds ยท VN
P1 Sanmen ยท Eily $303 (B. $100 - $400,ID)
P2 RavenQuest ยท guthitding $174 (B. $100 - $400,SG)
VIP rev $3,122
Eva 05Critical
Top1 holds 68% ยท 11 guilds ยท SG
P1 RedHorse ยท Lucky777 $908 (C. $400 - $2,000,SG)
P2 hailanzhijia ยท LXY2026 $278 (B. $100 - $400,SG)
VIP rev $3,917
Eva 06Critical
Top1 holds 69% ยท 9 guilds ยท SG
P1 Boonrawd ยท Nightnight $2,676 (Silver,TH)
P2 HeroMiracle ยท GG66 $397 (C. $400 - $2,000,SG)
VIP rev $7,724
Eva 07Critical
Top1 holds 82% ยท 21 guilds ยท VN
P1 Quรขnฤoร nBแบฅtTแปญ ยท Abcxyz $2,730 (Silver,VN)
P2 Clone ยท Alizabet $420 (C. $400 - $2,000,VN)
VIP rev $14,843
Eva 08Medium
Top1 holds 41% ยท 18 guilds ยท SG
P1 SGTrollGame ยท Suriima $607 (C. $400 - $2,000,VN)
P2 ZERO ยท cy7788 $177 (B. $100 - $400,TH)
VIP rev $4,611
Eva 09Medium
Top1 holds 49% ยท 82 guilds ยท SG
P1 WuxiaGaming ยท WuxiaShi $15,495 (Platinum,VN)
P2 Mutineer ยท Gotzillaa $15,247 (Platinum,TH)
VIP rev $90,699
Eva 10Critical
Top1 holds 88% ยท 34 guilds ยท VN
P1 Bros ยท lupinx $16,880 (Platinum,ID)
P2 DOUGLASH ยท R3n4t4 $341 (B. $100 - $400,ID)
VIP rev $21,817
Eva 11Critical
Top1 holds 84% ยท 17 guilds ยท SG
P1 Dominion ยท Sandybaby $2,131 (Silver,SG)
P2 TJITRAMOERGHA ยท Rainnn $554 (C. $400 - $2,000,ID)
VIP rev $8,811
Eva 12High
Top1 holds 45% ยท 28 guilds ยท VN
P1 Farmpeacefully ยท Tabiko $443 (C. $400 - $2,000,SG)
P2 SIGTeam ยท SiameseMori $818 (C. $400 - $2,000,PH)
VIP rev $5,488
Oren World
Oren 01Critical
Top1 holds 63% ยท 9 guilds ยท VN
P1 WolfCat ยท MoonKnight $659 (C. $400 - $2,000,TH)
P2 Djarum ยท HanQuoc001 $424 (C. $400 - $2,000,VN)
VIP rev $2,370
Oren 02Medium
Top1 holds 23% ยท 20 guilds ยท SG
P1 HighHeaven ยท Yuul $227 (B. $100 - $400,TH)
P2 STO ยท Whales $140 (B. $100 - $400,PH)
VIP rev $1,479
Oren 03High
Top1 holds 59% ยท 12 guilds ยท VN
P1 Sร iGรฒn ยท MER $171 (B. $100 - $400,VN)
P2 ourui03 ยท Yelak $8 (A. $0 - $100,SG)
VIP rev $1,677
Oren 04Critical
Top1 holds 95% ยท 9 guilds ยท SG
P1 NanYangKitchen ยท weakling $1,968 (Silver,SG)
P2 Zeta ยท ElfGodStep $104 (B. $100 - $400,TH)
VIP rev $11,201
Oren 05Critical
Top1 holds 86% ยท 5 guilds ยท SG
P1 SleepingForest ยท FogX $873 (C. $400 - $2,000,MY)
P2 Emperium ยท Vigilator $106 (B. $100 - $400,MY)
VIP rev $1,783
Oren 06Critical
Top1 holds 66% ยท 7 guilds ยท SG
P1 ChymSieuTo ยท ClaireRField $75 (A. $0 - $100,TH)
P2 Viแป‡nDฦฐแปกngLรฃo ยท Cแปฅร”ngLowLuck $45 (A. $0 - $100,VN)
VIP rev $1,244
Oren 07Critical
Top1 holds 92% ยท 6 guilds ยท SG
P1 GODLIKE ยท Ellezee $1,902 (C. $400 - $2,000,PH)
P2 ourui07 ยท Cusi $8 (A. $0 - $100,SG)
VIP rev $3,886
Oren 08High
Top1 holds 56% ยท 9 guilds ยท SG
P1 GGGGGGGGGGGG ยท TigerLord $2,790 (Silver,SG)
P2 INTER ยท AEFINTER $1,482 (C. $400 - $2,000,TH)
VIP rev $9,277
Oren 09Critical
Top1 holds 80% ยท 7 guilds ยท VN
P1 TOP ยท Rukamaro $636 (C. $400 - $2,000,ID)
P2 RedSpider ยท Careless $241 (B. $100 - $400,TH)
VIP rev $3,335
Oren 10Critical
Top1 holds 80% ยท 8 guilds ยท VN
P1 WeAreOne ยท HNQ85 $796 (C. $400 - $2,000,VN)
P2 ourui10 ยท Qap $8 (A. $0 - $100,SG)
VIP rev $2,836
Oren 11Critical
Top1 holds 89% ยท 12 guilds ยท SG
P1 Lauxanh ยท Vian $3,842 (Silver,SG)
P2 DOGJIANG ยท PainAux $155 (B. $100 - $400,ID)
VIP rev $8,119
Oren 12High
Top1 holds 56% ยท 17 guilds ยท TH
P1 CNXKingdom ยท Kuraynai $1,705 (C. $400 - $2,000,TH)
P2 GOLDEN ยท tepe07 $330 (B. $100 - $400,ID)
VIP rev $6,143
Pandora World
Pandora 01Critical
Top1 holds 81% ยท 56 guilds ยท VN
P1 KEADILAN ยท Trion $4,580 (Gold,ID)
P2 qin ยท ZKY $697 (C. $400 - $2,000,SG)
VIP rev $18,776
Pandora 02Critical
Top1 holds 76% ยท 24 guilds ยท SG
P1 Line2Pay ยท xMinazukix $3,368 (Silver,SG)
P2 Laws ยท lekhoa $444 (C. $400 - $2,000,VN)
VIP rev $7,987
Pandora 03Healthy
Top1 holds 61% ยท 78 guilds ยท ID
P1 Violence ยท CrazyMonster $26,657 (Diamond,SG)
P2 PROSGARD ยท DylandPROS $27,474 (Diamond,ID)
VIP rev $220,206
Pandora 04Critical
Top1 holds 79% ยท 20 guilds ยท SG
P1 IRREGULARS ยท Xunlong $801 (C. $400 - $2,000,SG)
P2 CASTALIA ยท Lilys $160 (B. $100 - $400,ID)
VIP rev $5,735
Pandora 05Critical
Top1 holds 92% ยท 21 guilds ยท SG
P1 HOMELANDER ยท Arabee $27,360 (Diamond,ID)
P2 PhanThแป‹ ยท karinn $1,073 (C. $400 - $2,000,VN)
VIP rev $31,361
Pandora 06Critical
Top1 holds 71% ยท 25 guilds ยท VN
P1 V2 ยท XScorpioX $1,314 (C. $400 - $2,000,VN)
P2 GVNV2 ยท playtowin $134 (B. $100 - $400,VN)
VIP rev $12,232
Pandora 07Healthy
Top1 holds 32% ยท 47 guilds ยท ID
P1 Revenger ยท Bami $9,295 (Gold,VN)
P2 ValhallaS ยท Bebelac $9,555 (Gold,ID)
VIP rev $76,655
Pandora 08Critical
Top1 holds 68% ยท 22 guilds ยท VN
P1 LorLor ยท Trร Sแปฏaaa $1,571 (C. $400 - $2,000,VN)
P2 Flower ยท ฤรดngฤแบนpTrai $208 (B. $100 - $400,VN)
VIP rev $8,400
Pandora 09High
Top1 holds 54% ยท 32 guilds ยท SG
P1 R4 ยท BuBem $2,705 (Silver,VN)
P2 Hero ยท Rune $1,067 (C. $400 - $2,000,SG)
VIP rev $21,105
Pandora 10High
Top1 holds 77% ยท 60 guilds ยท PH
P1 CHNDragon ยท IM $6,690 (Gold,SG)
P2 Glory ยท Lvl999 $295 (B. $100 - $400,PH)
VIP rev $36,484
Pandora 11High
Top1 holds 71% ยท 31 guilds ยท SG
P1 LimitID ยท Blacklotus $11,446 (Platinum,SG)
P2 VรดCแปฑcCรกc ยท Immortal $2,756 (Silver,VN)
VIP rev $44,184
Pandora 12Critical
Top1 holds 71% ยท 45 guilds ยท PH
P1 GoldenDragons ยท JZ0921 $3,157 (Silver,PH)
P2 NexusAmity ยท roseappa $665 (C. $400 - $2,000,PH)
VIP rev $26,816
3.5BOT & RMTBOT & RMT
📊 View more information📊 Xem thรชm thรดng tin
Bots are lower than L2M (hard to farm, low drop, anti-bot in place); bots cluster on only a few servers (Eva 08, Aden 03/08, Pandora 06). The diamond economy is stable: 82.1M earned, ~96% spent so no devaluation; whale-heavy servers hoard the most.
Good: stable diamond economy, bots not a scale concern.
Watch: a few servers have many bots and generate many diamonds (Aden 03/08) - watch them.
Direction: monitor this group periodically; no urgent intervention to keep active users.
Bot thแบฅp hฦกn L2M (game khรณ cร y, drop thแบฅp, cรณ anti-bot); bot chแป‰ tแปฅ แปŸ vร i server (Eva 08, Aden 03/08, Pandora 06). Diamond economy แป•n ฤ‘แป‹nh: kiแบฟm 82.1M, tiรชu ~96% nรชn khรดng mแบฅt giรก; server ฤ‘รดng whale tรญch diamond nhiแปu nhแบฅt.
Good: economy diamond แป•n, bot khรดng ฤ‘รกng lo vแป quy mรด.
Watch: vร i server vแปซa nhiแปu bot vแปซa tแบกo nhiแปu diamond (Aden 03/08) cแบงn theo dรตi.
Direction: theo dรตi ฤ‘แป‹nh kแปณ nhรณm nร y, chฦฐa cแบงn can thiแป‡p gแบฅp ฤ‘แปƒ giแปฏ active user.

Bot vs non-bot DAU by server (all)DAU bot vs non-bot theo server (toร n bแป™)

Big servers are mostly non-bot; bot share higher on a few; scroll for all.Server lแป›n chแปง yแบฟu non-bot; vร i server bot cao hฦกn; cuแป™n ฤ‘แปƒ xem hแบฟt.
View detail (Total / Non-bot / Bot / Bot%)Xem chi tiแบฟt (Total / Non-bot / Bot / %Bot)
ServerTotal DAUNon-botBotBot%
Aden 09185,62683,108102,51855%
Aden 01156,14455,476100,66864%
Eva 09108,61348,38560,22855%
Pandora 0383,00447,75835,24642%
Aden 0870,16619,46950,69772%
Aden 0369,36721,05448,31370%
Aden 0266,69623,27743,41965%
Pandora 1063,00827,37235,63657%
Pandora 0961,73919,62542,11468%
Pandora 0761,28134,21127,07044%
Eva 0260,67138,52322,14837%
Pandora 0658,84217,95540,88769%
Pandora 1152,19417,70734,48766%
Aden 0650,79722,32928,46856%
Eva 1049,63138,68710,94422%
Pandora 0148,22825,79522,43347%
Eva 0147,03414,93732,09768%
Pandora 1245,26024,61920,64146%
Aden 0540,30616,41323,89359%
Aden 1140,21015,04725,16363%
Pandora 0839,39213,88625,50665%
Eva 0338,54922,96515,58440%
Pandora 0538,16512,68125,48467%
Eva 1236,06126,2439,81827%
Aden 0435,65513,02622,62963%
Aden 0735,25512,77022,48564%
Pandora 0435,03912,61622,42364%
Eva 0834,8858,76326,12275%
Aden 1234,46011,77622,68466%
Eva 0732,08613,12818,95859%
Pandora 0231,62614,61217,01454%
Aden 1028,01010,89717,11361%
Oren 0227,32717,3579,97036%
Eva 0425,46710,90114,56657%
Eva 1124,1819,88014,30159%
Eva 0523,5956,62216,97372%
Oren 0122,8568,08314,77365%
Eva 0622,1267,19614,93067%
Oren 0420,81311,5509,26345%
Oren 0315,9214,23611,68573%
Oren 1215,6207,0598,56155%
Oren 0813,5045,5917,91359%
Oren 0713,2835,3637,92060%
Oren 0512,9784,9598,01962%
Oren 0612,4823,5588,92471%
Oren 0911,6713,5628,10969%
Oren 1111,5154,6646,85159%
Oren 1010,3813,7906,59163%
Hardin 0141375%

Diamond gain vs spend (daily)Diamond gain vs spend (theo ngร y)

Gain & spend track closely; economy balanced.Gain & spend bรกm sรกt nhau; economy cรขn bแบฑng.
View detail (Gain / Spend / Net)Xem chi tiแบฟt (Gain / Spend / Net)
DateGainSpendNet
05-276,291,0335,483,181807,852
05-284,622,7464,380,170242,576
05-293,574,5232,805,051769,472
05-303,356,2203,153,014203,206
05-312,086,6931,933,297153,396
06-012,374,7762,090,356284,420
06-021,751,5721,647,323104,249
06-033,833,0704,005,998-172,928
06-043,371,3033,126,636244,667
06-053,478,3252,914,452563,873
06-062,754,8332,731,97522,858
06-071,756,8601,998,379-241,519
06-082,328,0492,200,057127,992
06-092,026,0841,931,97594,109
06-104,907,5565,396,277-488,721
06-112,921,3492,881,41839,931
06-122,718,0042,525,757192,247
06-132,666,1842,688,601-22,417
06-143,621,3153,425,896195,419
06-151,986,5152,067,900-81,385
06-162,344,4451,980,311364,134
06-173,835,1594,321,679-486,520
06-181,360,2191,489,022-128,803
06-192,336,3872,190,247146,140
06-201,548,1591,765,298-217,139
06-211,323,7551,210,440113,315
06-221,425,7361,202,985222,751
06-231,272,8531,098,674174,179
06-242,596,6772,676,253-79,576
06-251,609,0271,570,29838,729
04Marketing AnalysisMarketing Analysis
4.1Overall Marketing AnalysisOverall Marketing Analysis
MKT Budget & Performance OverviewMKT Budget & Performance Overview
Total Installs 71% vs plan; Organic only 34%, up to 57% in W4 as paid budget was cut
lower organic dragged total installs.
%NRU/Installs (Non-BOT) only 36% vs 58% plan (OB-day %NRU just 53% vs 119% KPI)
overall NRU short.
pCPI improved weekly but ROAS in W3/W4 < W1/W2
later new users are harder to monetize.
%MKT Cost/Rev improved in weeks 2+ vs W1.
Direction (M2): 80% to promote July big updates (PvP, Castle Siege, Adena) to grow DAU & retain current users; 20% to acquire NRU from competitors.
UA: recall churned users around updates; boost key content for retention.
Branding: partner micro KOL/War Reporters + Bound Dia/merch around big updates.
S&C: align with in-game events + seed competitor communities to convert NRU.
Total Installs 71% vs plan; Org chแป‰ 34%, lรชn 57% แปŸ W4 do cแบฏt budget paid
hแปฅt org kรฉo hแปฅt install chung.
%NRU/Installs (Non-BOT) chแป‰ 36% vs plan 58% (ngร y OB %NRU chแป‰ 53% vs KPI 119%)
hแปฅt NRU overall.
pCPI cแบฃi thiแป‡n theo tuแบงn nhฦฐng ROAS W3/W4 < W1/W2
new user cร ng vแป sau cร ng khรณ monetize.
%MKT Cost/Rev week 2+ cแบฃi thiแป‡n so W1.
Direction (M2): 80% truyแปn thรดng big updates thรกng 7 (PvP, Castle Siege, Adena) ฤ‘แปƒ tฤƒng DAU & giแปฏ current user; 20% chuyแปƒn ฤ‘แป•i NRU tแปซ competitor.
UA: recall churn quanh cรกc update; boost key content giแปฏ retention.
Branding: hแปฃp tรกc micro KOC/War Reporter + Bound Dia/merch quanh big updates.
S&C: bรกm in-game events + seeding cแป™ng ฤ‘แป“ng competitor ฤ‘แปƒ convert NRU.
MetricPre-HeatPre-RegPre-DLOB W1OB W2OB W3OB W4Total
Installs286,995386,60250,13330,07327,875781,678
Org Installs112,687117,54019,8687,04515,900273,040
% Org Installs39%30%40%23%57%35%
NRU (Non Bot)228,69926,72015,30515,353286,077
CPN (Non Bot)5.45.77.87.612.1
MKT Cost59,0981,508,358284,4281,230,631152,463119,288116,7873,471,053
UA Cost246,4301,098,499102,40642,95919,2341,509,528
Revenue478,610251,575201,886152,7891,084,860
eCPI99%3.2344.24.4
pCPI141%4.13.41.871.613
%MKT Cost/Rev2.661%59%76%3.2
ROAS (RevNNPU/UA Cost)18%11%9%8%14%

eCPI / pCPI / ROAS by phase

CPI rises, ROAS slips: marginal paid efficiency fading.CPI tฤƒng, ROAS giแบฃm: hiแป‡u quแบฃ paid biรชn cแบกn dแบงn.

Organic install share by phase

Organic rises to 57% in W4 as paid budget is cut.Organic lรชn 57% แปŸ W4 khi cแบฏt budget paid.
Budget spending activityBudget spending activity
Big-bang launchBig-bang launch

Pre-Reg + OB W1 = ~79% of total spend. Max awareness and audience pool built before launch; organic conversion (Register -> Download) below expectation.Pre-Reg + OB W1 = ~79% tแป•ng chi. Tแป‘i ฤ‘a awareness vร  build audience pool trฦฐแป›c launch; organic convert (Register -> Download) dฦฐแป›i kแปณ vแปng.

PR tapered after W2PR tแบฏt dแบงn sau W2

PR is spread evenly across the pre-launch period, but gradually winds down from W2. Not maintaining PR coverage during these phases means important messages rely solely on organic social - resulting in significantly more limited reach.PR trแบฃi ฤ‘แปu qua pre-launch, nhฦฐng tแบฏt dแบงn tแปซ W2. Viแป‡c khรดng duy trรฌ PR cho cรกc giai ฤ‘oแบกn nร y ฤ‘แป“ng nghฤฉa vแป›i viแป‡c nhแปฏng thรดng ฤ‘iแป‡p quan trแปng chแป‰ phแปฅ thuแป™c vร o organic social - reach hแบกn chแบฟ hฦกn nhiแปu.

KOL spread, no OB pumpKOL dร n trแบฃi, thiแบฟu pump OB

Creators ran across W2-W4 but no synchronized OB-day stream/post; pre-launch access limited so momentum was diluted into later weeks.KOL chแบกy xuyรชn W2-W4 nhฦฐng khรดng stream/post ฤ‘แป“ng loแบกt ngร y OB; thiแบฟu trแบฃi nghiแป‡m trฦฐแป›c game nรชn momentum bแป‹ dร n trแบฃi sang cรกc tuแบงn sau.

Online Event ~ $0Online Event ~ $0

Biggest gap. The cheapest MMORPG retention tool (tournament stream, guild-war broadcast, top-player showcase, login countdown) went unused, not approved for S&C.Gap lแป›n nhแบฅt. Cรดng cแปฅ retention rแบป nhแบฅt cแปงa MMORPG (tournament stream, guild-war broadcast, top-player showcase, login countdown) khรดng ฤ‘ฦฐแปฃc dรนng, chฦฐa duyแป‡t cho S&C.

Most marketing budget and activities were concentrated in the pre-OB and OB Week 1 period. After launch, Social & Community efforts focused mainly on in-game updates, with limited community engagement initiatives to sustain hype, retain players and maintain positive conversations. As a result, negative topics quickly dominated community discussions and hurt user sentiment.Phแบงn lแป›n ngรขn sรกch vร  hoแบกt ฤ‘แป™ng MKT tแบญp trung vร o giai ฤ‘oแบกn trฦฐแป›c OB vร  W1 OB. Sau OB, Social & Community chแปง yแบฟu truyแปn thรดng cรกc cแบญp nhแบญt in-game, thiแบฟu cรกc hoแบกt ฤ‘แป™ng tฦฐฦกng tรกc cแป™ng ฤ‘แป“ng ฤ‘แปƒ duy trรฌ hype, giแปฏ chรขn ngฦฐแปi chฦกi vร  thรบc ฤ‘แบฉy thแบฃo luแบญn tรญch cแปฑc. ฤiแปu nร y khiแบฟn cรกc chแปง ฤ‘แป tiรชu cแปฑc nhanh chรณng chiแบฟm ฦฐu thแบฟ vร  แบฃnh hฦฐแปŸng ฤ‘แบฟn user sentiment.
Branding activities were heavily front-loaded before OB, while creator campaigns were only rolled out from OB Week 2 onward, missing the most critical window (OB & Week 1) to maximize organic buzz and NRU acquisition.Hoแบกt ฤ‘แป™ng branding tแบญp trung chแปง yแบฟu trฦฐแป›c OB, trong khi cรกc creator campaign chแป‰ ฤ‘ฦฐแปฃc triแปƒn khai tแปซ W2 OB, bแป lแปก giai ฤ‘oแบกn quan trแปng nhแบฅt (OB & W1) ฤ‘แปƒ tแบกo organic buzz vร  tแป‘i ฤ‘a hรณa NRU.

Cost composition by phase

UA install + ads branding dominate Pre-Reg & OB W1; offline peaks at Pre-Reg (showcase).UA install + ads branding chiแบฟm Pre-Reg & OB W1; offline ฤ‘แป‰nh แปŸ Pre-Reg (showcase).

Offline cost by activity

Showcase is the biggest offline spend.Showcase lร  khoแบฃn offline lแป›n nhแบฅt.

Full cost by activity x phaseChi tiแบฟt cost theo activity x phase

ActivityPre-HeatPre-RegPre-DLOB W1OB W2OB W3OB W4Total%
Ads Branding38,4411,055,49311,09872,83121,12947,40173,5321,319,92638%
UA App Install--246,4301,098,499102,40642,95919,2341,509,52843%
Total Digital38,4411,055,493257,5281,171,330123,53590,36092,7672,829,45482%
KOC/KOL/Streamer-48,303-42,10117,81017,81017,810143,8344%
Production10,00087,26015,00010,00010,00010,0005,000147,2604%
Offline Showcase-255,120-----255,1207%
Merchandise-41,8052,731----44,5361%
PR9,53919,2608,0526,082--9243,0251%
Collaborator & Other1,1181,1181,1181,1181,1181,1181,1187,8260%
Total Offline20,657452,86626,90159,30128,92828,92824,020641,60118%
Grand Total - MKT Cost59,0981,508,359284,4291,230,631152,463119,288116,7873,471,055100%
4.2Detail UA AnalysisDetail UA Analysis
Marketing budget & User acquisitionMarketing budget & User acquisition
Installs concentrate on Android (76%) but revenue comes from PC (14% install / 63% rev) and iOS (11% / 22%); Android is large in volume but disproportionately low in revenue. Key learning: steer Android users to PC (heavy CDN) to raise revenue quality; increase iOS/PC targeting despite paid limits (ATT, no PC tracking) via organic + cross-platform re-engagement from the Android base.
Install dแป“n vร o Android (76%) nhฦฐng revenue ฤ‘แบฟn tแปซ PC (14% install / 63% rev) vร  iOS (11% / 22%); Android lแป›n vแป volume nhฦฐng revenue thแบฅp khรดng tฦฐฦกng xแปฉng. Key learning: hฦฐแป›ng user Android sang PC (game CDN nแบทng) ฤ‘แปƒ tฤƒng revenue quality; tฤƒng targeting iOS/PC dรน khรณ qua paid (ATT, thiแบฟu tracking PC) bแบฑng organic + cross-platform re-engagement tแปซ base Android.

Install % vs Revenue % by platform

Android 76% install but low revenue; PC drives 63% revenue.Android 76% install nhฦฐng revenue thแบฅp; PC ฤ‘รณng 63% revenue.

Install & eCPI by market

TH/VN eCPI high; ID/PH cost-efficient.TH/VN eCPI cao; ID/PH rแบป.
MarketOrg InstPaid InstTotal InstOffline Brand $Digital $MKT Cost $eCPI
VN64,306167,169231,475207,597601,887809,4843.5
TH45,646138,134183,780154,190587,521741,7114
ID44,273125,460169,733194,337304,883499,2202.9
SG33,3577,54440,90132,93851,42884,3662.1
MY6,54611,58318,12925,66254,15279,8144.4
PH21,02955,42776,45626,874132,920159,7942.1
Other57,8453,36861,213182.4182.40%
UA: Budget allocation & strategyUA: Budget allocation & strategy
PhaseTimelineBudget Plan $Spent $%SpentMain KPIKPI PlanKPI Actual%KPI
Pre-Heat03/04 - 10/0447,02238,44182%Pre-Registrated Users1,008,1671,193,785118%
Pre-Registration11/04 - 23/041,286,4241,055,49382%
Pre-Download24/05 - 26/05291,113257,52888%Installs62,972174,308277%
OB + M127/05 - 25/061,504,8281,477,99198%Installs356,841334,33094%
Total03/04 - 25/063,129,3872,829,45490%Installs1,427,9801,702,423119%

Budget plan vs spent by phase

Spent 90% of plan; concentrated in Pre-Reg + OB W1.Chi 90% plan; dแป“n vร o Pre-Reg + OB W1.

Spent share by phase

Pre-Reg + OB W1 absorb ~79% of total spend.Pre-Reg + OB W1 chiแบฟm ~79% tแป•ng chi.

UA strategy & target audienceChiแบฟn lฦฐแปฃc UA & target audience

Target audience:Target audience: Focus on Whale and Core MMORPG users. Leverage retargeting segments - page followers, page engagers, Lineage W content engagers, ad clickers who have not installed, and lookalike high-potential audiences.Tแบญp trung Whale vร  Core MMORPG. Tแบญn dแปฅng retargeting - page followers, page engagers, ngฦฐแปi engage content Lineage W, ad clickers chฦฐa install, vร  lookalike tiแปm nฤƒng cao.
Pre-RegistrationPre-Registration

Maximize pre-registrations. Build awareness among Whale & Core MMORPG, grow social communities (followers, groups, Discord) and develop high-quality retargeting segments.Tแป‘i ฤ‘a pre-registration. Build awareness Whale & Core MMORPG, tฤƒng cแป™ng ฤ‘แป“ng social (followers, group, Discord) vร  dแปฑng retargeting chแบฅt lฦฐแปฃng cao.

Pre-DownloadPre-Download

Maximize App Installs & CDN Downloads. Bidding 70% install-volume optimization, 30% drive CDN downloads to cut download time and improve OB-day readiness.Tแป‘i ฤ‘a App Install & CDN Download. Bidding 70% tแป‘i ฦฐu install volume, 30% ฤ‘แบฉy CDN download ฤ‘แปƒ giแบฃm thแปi gian tแบฃi, sแบตn sร ng cho ngร y OB.

OB + M1OB + M1

Week 1: 30% budget to install volume, 70% to tCPA. Week 2+: shift majority to tCPA & tROAS and minimize UA budget.Week 1: 30% budget install volume, 70% tCPA. Week 2+: dแป“n phแบงn lแป›n sang tCPA & tROAS vร  minimize UA budget.

UA: Deep-dive by channelsUA: Deep-dive by channels
📊 View more information📊 Xem thรชm thรดng tin
Performance by channel
ASA most efficient (NRU rate 64%, RoAS 78%, RR07 5.7%) but hard to scale - only 7% of budget ($158K).
Google: 65% installs, 49% NRU, good CPI $2.5, RR07 #2; but ROAS only 5% (mostly Android installs - weak monetization).
Facebook #2 in install/NRU; higher CPI than Google but 2x ROAS (15%).
TikTok NRU rate 64% (iOS-only) but weak ROAS & RR.
Agency <1% budget, lowest CPI $1.39 but ROAS 7%, only good in SG.
Performance by channel
ASA hiแป‡u quแบฃ nhแบฅt (NRU rate 64%, RoAS 78%, RR07 5.7%) nhฦฐng khรณ scale - chแป‰ 7% budget ($158K).
Google: 65% install, 49% NRU, CPI tแป‘t $2.5, RR07 #2; nhฦฐng ROAS chแป‰ 5% (ฤ‘a sแป‘ install Android - monetize kรฉm).
Facebook #2 vแป install/NRU; CPI cao hฦกn Google nhฦฐng ROAS x2 (15%).
TikTok NRU rate 64% (chแป‰ iOS) nhฦฐng ROAS & RR yแบฟu.
Agency <1% budget, CPI thแบฅp nhแบฅt $1.39 nhฦฐng ROAS 7%, chแป‰ tแป‘t แปŸ SG.
MetricFBGGTTASAAgencyTotal
Cost$652,055$815,625$141,395$109,070$14,828$1,732,973
Install125,744326,76517,54719,31410,697500,067
NRU47,24670,74711,28112,4012,018143,693
NRU Rate38%22%64%64%19%29%
CPI$5.19$2.50$8.06$5.65$1.39$3.47
CPNRU$13.80$11.53$12.53$8.80$7.35$12.06
Revenue$100,005$59,822$8,469$84,924$1,075$254,295
RoAS15%7%6%78%7%15%

Performance read by marketNhแบญn ฤ‘แป‹nh theo market

THTH

Best monetization in SEA. Rev $134K, ROAS 23% (highest). ASA ROAS 145% self-funding. -> Key market, can scale ASA.Monetize tแป‘t nhแบฅt SEA. Rev $134K, ROAS 23% (cao nhแบฅt). ASA ROAS 145% self-funding. -> Key market, cรณ thแปƒ scale ASA.

VNVN

Highest install (163K) but Rev $37K, ROAS 6%. Volume not paying. -> Stop scaling volume; retarget cohort + optimize monetization.Install cao nhแบฅt (163K) nhฦฐng Rev $37K, ROAS 6%. Volume khรดng pay. -> Ngแปซng scale volume; retarget cohort + tแป‘i ฦฐu monetize.

IDID

Top-3 install (124K), Rev $43K, ROAS 14%. Lowest CPI $2.46. ASA ROAS 142%. -> Room to increase allocation.Install top-3 (124K), Rev $43K, ROAS 14%. CPI thแบฅp nhแบฅt $2.46. ASA ROAS 142%. -> Cรณ room tฤƒng allocation.

PHPH

Cheap CPI $2.43, Rev $18K, ROAS 14%. Low paying rate offset by low cost. -> Maintain current users.CPI rแบป $2.43, Rev $18K, ROAS 14%. Paying rate thแบฅp nhฦฐng cost thแบฅp bรน lแบกi. -> Maintain user hiแป‡n tแบกi.

SGSG

Most expensive CPI $7.17, lowest install (7K) but highest organic (33K/41K). Paid ROAS 23%. -> Grow organic + community.CPI ฤ‘แบฏt nhแบฅt $7.17, install thแบฅp nhแบฅt (7K) nhฦฐng organic cao nhแบฅt (33K/41K). Paid ROAS 23%. -> Nuรดi organic + community.

MYMY

Small budget ($54K), install 14K, Rev $8K, ROAS 16% (top-2). CPI $3.80. -> Maintain current users.Budget nhแป ($54K), install 14K, Rev $8K, ROAS 16% (top-2). CPI $3.80. -> Maintain user hiแป‡n tแบกi.

Retention quality by channelChแบฅt lฦฐแปฃng retention theo channel

RR1 / RR3 / RR7 by channel

ASA & Google retain best; Other/TikTok weakest.ASA & Google giแปฏ chรขn tแป‘t nhแบฅt; Other/TikTok yแบฟu nhแบฅt.
ChannelNRURR1RR3RR7Rating
Apple Search Ads12,29526.0%10.6%5.7%Average
Google69,41920.5%7.8%4.0%Weak
Facebook47,08520.5%7.6%3.4%Weak
Other36,4718.6%3.8%2.1%Weak
TikTok11,30015.9%4.3%1.6%Weak
UA: Deep-dive by creative & audienceUA: Deep-dive by creative & audience
📊 View more information📊 Xem thรชm thรดng tin

Creative insightsInsight creative

Video > BannerVideo > Banner

Video consistently outperforms banner on CPI across all 6 markets (Meta video CPI: $1.57-$3.58). Prioritize video production for upcoming campaigns.Video luรดn cรณ CPI tแป‘t hฦกn Banner แปŸ cแบฃ 6 thแป‹ trฦฐแปng (Meta Video CPI: $1.57-$3.58). ฦฏu tiรชn ฤ‘แบงu tฦฐ sแบฃn xuแบฅt video cho cรกc chiแบฟn dแป‹ch sแบฏp tแป›i.

Class IntroClass Intro

Best performing concept overall - Blade/Mage/Knight Class Intro drives highest install volume on Meta. Spirit Blade 30s: best CPI at $1.57. Scale and produce more class variants.Concept cรณ hiแป‡u quแบฃ tแป‘t nhแบฅt vแป UA. Video giแป›i thiแป‡u class (Blade/Mage/Knight) mang lแบกi install cao nhแบฅt trรชn Meta; Spirit Blade 30s ฤ‘แบกt CPI tแป‘t nhแบฅt ($1.57). Nรชn mแปŸ rแป™ng, sแบฃn xuแบฅt thรชm variations theo tแปซng class.

Cinematic / TVCCinematic / TVC

Strong on TikTok and Meta for branding - high volume but higher CPI vs Class Intro. Use as awareness supplement, not the primary UA driver.Hiแป‡u quแบฃ trรชn TikTok vร  Meta ฤ‘แปƒ tฤƒng nhแบญn diแป‡n thฦฐฦกng hiแป‡u, reach/install tแป‘t nhฦฐng CPI cao hฦกn Class Intro. Phรน hแปฃp lร m asset hแป— trแปฃ awareness, khรดng nรชn lร  creative chรญnh cho UA.

Gift / Code / OB AnnounceGift / Code / OB Announce

Most effective Post-OB angle for recall and Boost Post. W Membership highest BRD CTR (0.63%).Concept hiแป‡u quแบฃ nhแบฅt sau OB cho hoแบกt ฤ‘แป™ng Recall vร  Boost Post. W Membership ฤ‘แบกt BRD CTR cao nhแบฅt (0.63%).

Ingame BannerIngame Banner

Worst performer across all markets - CPI $8-9 on Meta UA.Concept hiแป‡u quแบฃ thแบฅp nhแบฅt แปŸ tแบฅt cแบฃ thแป‹ trฦฐแปng, Meta UA CPI khoแบฃng $8-9.

TikTokTikTok

Cinematic and Class Intro formats perform best.Hai ฤ‘แป‹nh dแบกng hiแป‡u quแบฃ tแป‘t nhแบฅt lร  Cinematic vร  Class Intro.

Audience insightsInsight audience

MMORPG (AAC)MMORPG (AAC)

Best FB segment, lowest CPI & highest volume. Primary scaling lever.Segment FB tแป‘t nhแบฅt, CPI thแบฅp nhแบฅt & volume cao nhแบฅt. ฤรฒn bแบฉy scale chรญnh.

Whale / CoreWhale / Core

Most efficient on Google. Shift from Meta to GG outside VN/TH.Hiแป‡u quแบฃ nhแบฅt trรชn Google. Chuyแปƒn tแปซ Meta sang GG ngoร i VN/TH.

RetargetingRetargeting

Standout efficiency, severely underscaled. Highest priority to scale.Hiแป‡u quแบฃ nแป•i bแบญt, ฤ‘ang underscale mแบกnh. ฦฏu tiรชn scale cao nhแบฅt.

4.3Detail Social & Community AnalysisDetail Social & Community Analysis
Social PerformanceSocial Performance
Social Performance on Fanpage (Meta)Social Performance trรชn Fanpage (Meta)
934.3M
Total views
118.9M
Viewers
1.73M
Engagement
63,135
Followers
VN is the largest reach market: 365.5M views (39.1% of total).VN lร  market reach lแป›n nhแบฅt: 365.5M views (39.1% tแป•ng).
ID is the core quality market: 43.6M viewers, 728.6K interactions, 54.1% of all watch-time, 42.1% engagement.ID lร  market chแบฅt lฦฐแปฃng lรตi: 43.6M viewers, 728.6K tฦฐฦกng tรกc, 54.1% watch-time, 42.1% engagement.
PH has the best interaction efficiency: 4.75 per 1,000 views; #2 follower base.PH hiแป‡u quแบฃ tฦฐฦกng tรกc tแป‘t nhแบฅt: 4.75/1,000 views; follower top-2.
Paid = 99.55% of views -> treat views as awareness KPI; organic still only 0.45%.Paid = 99.55% views -> coi views lร  KPI awareness; organic mแป›i 0.45%.
Manage VN as awareness market, ID as core quality, TH/PH as community-engagement growth.Quแบฃn VN lร  market awareness, ID lร  chแบฅt lฦฐแปฃng lรตi, TH/PH lร  market tฤƒng community-engagement.

View share by market

Distribution of total views across the 6 markets.Phรขn bแป• tแป•ng views qua 6 market.

Engagement share by market

Distribution of content interactions across the 6 markets.Phรขn bแป• tฦฐฦกng tรกc qua 6 market.

Follower share by market

Distribution of followers across the 6 markets.Phรขn bแป• follower qua 6 market.
📊 View detail - Fanpage full data & market assessment📊 Xem chi tiแบฟt - Fanpage full data & nhแบญn ฤ‘แป‹nh market
Executive summaryTรณm tแบฏt
Across the six launch markets, Lineage W generated 934.3M views, 118.9M viewers, 1.73M interactions, 5,743d 5h watch time and 63,135 followers. Paid drove most scale (930.0M ad vs 4.24M organic views).Qua 6 market launch, Lineage W ฤ‘แบกt 934.3M views, 118.9M viewers, 1.73M tฦฐฦกng tรกc, 5,743d 5h watch time vร  63,135 follower. Paid kรฉo phแบงn lแป›n scale (930.0M ad vs 4.24M organic).
VN contributed the largest view volume; ID delivered the strongest combination of viewers, engagement, watch time and followers; PH showed the best interaction efficiency per 1,000 views and ranked #2 in followers.VN ฤ‘รณng gรณp view lแป›n nhแบฅt; ID mแบกnh nhแบฅt tแป•ng hแปฃp viewers, engagement, watch time vร  follower; PH hiแป‡u quแบฃ tฦฐฦกng tรกc/1,000 views tแป‘t nhแบฅt vร  #2 vแป follower.
Strategic roles: manage VN as the strongest awareness market, ID as the core quality market, and TH/PH as community-engagement growth markets.Vai trรฒ chiแบฟn lฦฐแปฃc: VN lร  market awareness mแบกnh nhแบฅt, ID lร  market chแบฅt lฦฐแปฃng lรตi, TH/PH lร  market tฤƒng community-engagement.
Performance totals
MetricTotalNote
Total views934,266,089Sum of exact total views per market
Total viewers118,940,363Sum of viewers from views breakdown
Total engagement1,729,800Sum of content interactions
Total watch time5,743d 5h= 137,837 hours
Total followers63,135Sum of follower counts per market
3-second views34.2MSum of rounded 3-sec views
1-minute views445.1KSum of rounded 1-min views
Ad vs organic views930.0M / 4.24MPaid = 99.55% of views
Market breakdown
MarketViewsViewersEngagementWatch TimeFollowersView Share
VN365.5M35.0M198K483d 2h12,75339.1%
TH164.1M15.7M353.4K879d10,26717.6%
ID274.7M43.6M728.6K3104d 6h20,62629.4%
SG20.6M1.19M20.5K200d1,3872.2%
MY36.7M7.27M84.8K371d 12h5,1273.9%
PH72.6M16.2M344.5K705d 9h12,9757.8%
Market share & efficiency
MarketView %Viewer %Engmt %Watch-time %Int/1KViews/ViewerFollower %
VN39.1%29.5%11.4%8.4%0.5410.4320.2%
TH17.6%13.2%20.4%15.3%2.1510.4516.3%
ID29.4%36.6%42.1%54.1%2.656.3032.7%
SG2.2%1.0%1.2%3.5%1.0017.222.2%
MY3.9%6.1%4.9%6.5%2.315.058.1%
PH7.8%13.6%19.9%12.3%4.754.4920.6%
Market assessment
VietnamVietnam

Strongest awareness/reach (365.5M views, 39.1%) but watch-time (8.4%) and engagement (11.4%) lag reach -> shift from volume to deeper engagement.Reach mแบกnh nhแบฅt (365.5M views, 39.1%) nhฦฐng watch-time (8.4%) vร  engagement (11.4%) thua reach -> chuyแปƒn tแปซ volume sang engagement sรขu.

IndonesiaIndonesia

Core quality-scale: highest viewers (43.6M), engagement (728.6K), watch-time (3104d) and followers (20,626). Best for creator/community scaling.Chแบฅt lฦฐแปฃng lรตi: viewers cao nhแบฅt (43.6M), engagement (728.6K), watch-time (3104d), followers (20,626). Tแป‘t nhแบฅt ฤ‘แปƒ scale creator/community.

PhilippinesPhilippines

High-efficiency secondary market: 4.75 interactions/1K (highest), #2 followers (12,975). Convert engagement into repeat viewing.Market phแปฅ hiแป‡u quแบฃ cao: 4.75 tฦฐฦกng tรกc/1K (cao nhแบฅt), follower top-2 (12,975). Chuyแปƒn engagement thร nh repeat view.

ThailandThailand

Strong awareness with community-content potential: 164.1M views, 353.4K interactions, 879d watch-time.Awareness mแบกnh, tiแปm nฤƒng community-content: 164.1M views, 353.4K tฦฐฦกng tรกc, 879d watch-time.

MalaysiaMalaysia

Stable mid-small market; healthy efficiency (2.31/1K). Optimize with targeted content.Market vแปซa-nhแป แป•n ฤ‘แป‹nh; hiแป‡u quแบฃ tแป‘t (2.31/1K). Tแป‘i ฦฐu bแบฑng content targeted.

SingaporeSingapore

Small-scale; quality > volume. Smallest follower base (1,387) -> prioritize niche efficient content.Quy mรด nhแป; chแบฅt lฦฐแปฃng > volume. Follower thแบฅp nhแบฅt (1,387) -> ฦฐu tiรชn content niche hiแป‡u quแบฃ.

Key insightsInsight chรญnh
Scale is strong: 934.3M views, 118.9M viewers, 63,135 followers across six markets - paid media is the key scale driver.Scale mแบกnh: 934.3M views, 118.9M viewers, 63,135 followers qua 6 market - paid lร  ฤ‘แป™ng lแปฑc scale chรญnh.
VN largest reach with 365.5M views (39.1% of total).VN reach lแป›n nhแบฅt 365.5M views (39.1% tแป•ng).
ID strongest engagement & watch-time: 43.6M viewers, 728.6K interactions, 42.1% of all engagement.ID engagement & watch-time mแบกnh nhแบฅt: 43.6M viewers, 728.6K tฦฐฦกng tรกc, 42.1% engagement.
PH highest interaction efficiency at 4.75 per 1,000 views, ahead of ID (2.65) and MY (2.31).PH hiแป‡u quแบฃ tฦฐฦกng tรกc cao nhแบฅt 4.75/1,000 views, hฦกn ID (2.65) vร  MY (2.31).
Followers concentrated in ID, PH, VN - these 3 markets hold 73.4% of all followers (ID leads at 20,626).Follower tแบญp trung ID, PH, VN - 3 market nร y chiแบฟm 73.4% follower (ID dแบซn 20,626).
Ads contributed 99.55% of views -> treat views as an awareness KPI; judge quality via watch-time, 1-min views, engagement efficiency and follower conversion.Ads chiแบฟm 99.55% views -> coi views lร  KPI awareness; ฤ‘รกnh giรก chแบฅt lฦฐแปฃng qua watch-time, 1-min views, hiแป‡u quแบฃ engagement vร  follower conversion.
Content insightsInsight nแป™i dung
Cinematic launch assets supported awareness; post-launch content should shift toward gameplay systems, class/build guides, PvP, progression and guild/community to build deeper engagement.Asset cinematic hแป— trแปฃ awareness; content post-launch nรชn chuyแปƒn sang gameplay, class/build guide, PvP, progression vร  guild/community ฤ‘แปƒ engage sรขu hฦกn.
Organic is still only 0.45% of views - use creator content, UGC prompts and community programming to reduce dependence on paid over time.Organic mแป›i 0.45% views - dรนng creator content, UGC vร  community programming ฤ‘แปƒ giแบฃm phแปฅ thuแป™c paid theo thแปi gian.
Key learningsBร i hแปc chรญnh
Awareness objectives achieved across SEA: 934.3M views and 118.9M viewers.ฤแบกt mแปฅc tiรชu awareness toร n SEA: 934.3M views vร  118.9M viewers.
Separate market roles: VN leads awareness scale, ID leads quality/watch-time, TH & PH show strong community engagement.Tรกch vai trรฒ market: VN dแบซn awareness scale, ID dแบซn chแบฅt lฦฐแปฃng/watch-time, TH & PH community engagement mแบกnh.
Strong awareness has not yet translated into sustained organic momentum (99.55% paid).Awareness mแบกnh chฦฐa chuyแปƒn thร nh momentum organic bแปn (99.55% paid).
Future content should focus on retention and reactivation: updates, classes, PvP, progression, community moments.Content tฦฐฦกng lai nรชn tแบญp trung retention vร  reactivation: update, class, PvP, progression, khoแบฃnh khแบฏc community.
Social Performance on YouTubeSocial Performance trรชn YouTube
327.2M
Total views
1.11M
Watch hours
17,357
Subscribers
12.2s
Avg view duration
36.4%
Weighted retention
VN + ID + TH carry 88.3% of views and 88.9% of watch-time.VN + ID + TH gรกnh 88.3% views vร  88.9% watch-time.
TH is the best quality market: highest retention (40%), highest AVD, largest subscriber share (33.3%).TH chแบฅt lฦฐแปฃng tแป‘t nhแบฅt: retention cao nhแบฅt (40%), AVD cao nhแบฅt, subscriber share lแป›n nhแบฅt (33.3%).
ID has high reach (30.6% views) but an attention gap (only 26.4% watch-time, retention 33.5%).ID reach cao (30.6% views) nhฦฐng hแปฅt attention (chแป‰ 26.4% watch-time, retention 33.5%).
MY & SG small in volume but high CTR / subscriber efficiency -> high-intent retargeting pockets.MY & SG volume nhแป nhฦฐng CTR / subscriber efficiency cao -> แป• high-intent ฤ‘แปƒ retarget.
Keep scale in VN/TH/ID but rebalance toward watch-time, retention and subscriber conversion, not raw views.Giแปฏ scale แปŸ VN/TH/ID nhฦฐng cรขn lแบกi theo watch-time, retention vร  subscriber, khรดng chแบกy theo raw views.

View share by market

Distribution of views across the 6 markets.Phรขn bแป• views qua 6 market.

Watch-time share by market

Distribution of watch time across the 6 markets.Phรขn bแป• watch-time qua 6 market.

Subscriber share by market

Distribution of subscribers across the 6 markets.Phรขn bแป• subscriber qua 6 market.
📊 View detail - YouTube full data & market assessment📊 Xem chi tiแบฟt - YouTube full data & nhแบญn ฤ‘แป‹nh market
Executive summaryTรณm tแบฏt
SEA delivered 327.2M views and 1.11M watch hours across 862 videos. Performance concentrated in VN/ID/TH: 88.3% of views and 88.9% of watch time.SEA ฤ‘แบกt 327.2M views vร  1.11M watch hours qua 862 video. Performance dแป“n vร o VN/ID/TH: 88.3% views vร  88.9% watch time.
TH shows the strongest quality signal (highest retention + largest subscriber contribution). VN leads scale and watch time; ID is high reach but needs stronger attention quality.TH cho tรญn hiแป‡u chแบฅt lฦฐแปฃng mแบกnh nhแบฅt (retention cao nhแบฅt + subscriber lแป›n nhแบฅt). VN dแบซn scale vร  watch time; ID reach cao nhฦฐng cแบงn chแบฅt lฦฐแปฃng attention tแป‘t hฦกn.
PH is a balanced mid-scale market with healthy retention & CTR, suitable for controlled scale-ups. MY & SG are small but show useful intent signals - optimize with shorter cuts and conversion-focused retargeting.PH lร  market mid-scale cรขn bแบฑng, retention & CTR tแป‘t, hแปฃp scale-up cรณ kiแปƒm soรกt. MY & SG nhแป nhฦฐng cรณ tรญn hiแป‡u intent tแป‘t - tแป‘i ฦฐu bแบฑng bแบฃn cแบฏt ngแบฏn vร  retarget thiรชn conversion.
Market overview
MarketVideosViewsWatch TimeSubsAVDRetentionCTR
VN154104.2M378.1K hrs5,42413.1s37.2%5.4%
TH14884.9M317.6K hrs5,78313.5s40.0%4.5%
ID152100.0M294.0K hrs3,90210.6s33.5%4.9%
PH13728.0M92.7K hrs1,08811.9s36.6%6.0%
MY1356.6M20.3K hrs94011.1s28.2%5.8%
SG1363.5M10.4K hrs22010.6s22.5%7.1%
SEA862327.2M1.11M hrs17,35712.2s36.4%5.3%
Contribution to SEA total
MarketViews %Watch-time %Subscriber %Short read
VN31.8%34.0%31.2%Largest scale & watch-time engine
TH26.0%28.5%33.3%Best overall quality & subscriber driver
ID30.6%26.4%22.5%High reach, attention gap to improve
PH8.6%8.3%6.3%Healthy mid-scale performance
MY2.0%1.8%5.4%Small scale, high conversion efficiency
SG1.1%0.9%1.3%Smallest scale, high CTR signal
Market assessment
VNVN

Largest scale; strongest watch-time (34.0%). AVD & retention above SEA average -> core launch market.Scale lแป›n nhแบฅt; watch-time mแบกnh nhแบฅt (34.0%). AVD & retention trรชn trung bรฌnh SEA -> core market.

THTH

Best quality: highest AVD, highest retention (40%), largest subscriber share despite lower views.Chแบฅt lฦฐแปฃng tแป‘t nhแบฅt: AVD & retention (40%) cao nhแบฅt, subscriber share lแป›n nhแบฅt dรน views thแบฅp hฦกn.

IDID

Strong reach but retention & AVD lag; high views not converting to watch-time/subscribers.Reach mแบกnh nhฦฐng retention & AVD thua; views cao chฦฐa ra watch-time/subscriber.

PHPH

Balanced mid-scale, healthy retention, #2 CTR. Subscriber contribution modest.Mid-scale cรขn bแบฑng, retention tแป‘t, CTR top-2. Subscriber cรฒn khiรชm tแป‘n.

MYMY

Small volume but highest subscriber efficiency per 1M views. Retention weak (long content).Volume nhแป nhฦฐng subscriber/1M views cao nhแบฅt. Retention yแบฟu (content dร i).

SGSG

Smallest volume, highest CTR, above-average subscriber efficiency. Lowest retention.Volume nhแป nhแบฅt, CTR cao nhแบฅt, subscriber efficiency trรชn TB. Retention thแบฅp nhแบฅt.

SEA assessmentฤรกnh giรก SEA
What is working: strong upper-funnel scale with VN/ID/TH as core reach markets and TH/VN providing the best retention quality.ฤiแปƒm tแป‘t: upper-funnel scale mแบกnh vแป›i VN/ID/TH lร  core reach, TH/VN retention chแบฅt lฦฐแปฃng nhแบฅt.
Main risk: ID generated 30.6% of views but only 26.4% of watch-time - a quality gap vs scale.Rแปงi ro chรญnh: ID tแบกo 30.6% views nhฦฐng chแป‰ 26.4% watch-time - hแปฅt chแบฅt lฦฐแปฃng so vแป›i scale.
Management takeaway: keep scale in VN/TH/ID but shift optimization from delivery volume to watch-time efficiency, retention and subscriber conversion.Quแบฃn trแป‹: giแปฏ scale แปŸ VN/TH/ID nhฦฐng chuyแปƒn tแป‘i ฦฐu tแปซ volume sang watch-time, retention vร  subscriber.
Key learningsBร i hแปc chรญnh
Views alone overstate market health - TH is a stronger quality market than ID once retention and subscribers are included.Chแป‰ nhรฌn views sแบฝ ฤ‘รกnh giรก quรก cao - TH lร  market chแบฅt lฦฐแปฃng hฦกn ID khi tรญnh retention vร  subscriber.
Shorter assets have stronger retention; longer cinematic/TVC assets drive watch-time but need sharper hooks.Asset ngแบฏn retention tแป‘t hฦกn; cinematic/TVC dร i kรฉo watch-time nhฦฐng cแบงn hook sแบฏc hฦกn.
Subscriber conversion is strongest in smaller markets (MY, SG) - high-intent pockets for retargeting.Subscriber conversion mแบกnh nhแบฅt แปŸ market nhแป (MY, SG) - แป• high-intent ฤ‘แปƒ retarget.
Next actionsHร nh ฤ‘แป™ng tiแบฟp theo
Rebalance budget using a quality-weighted score: Views + Watch Time + Retention + Subscriber conversion.Cรขn lแบกi budget theo ฤ‘iแปƒm quality-weighted: Views + Watch Time + Retention + Subscriber.
Prioritize creative testing around the first 3 seconds, shorter cutdowns and market-specific CTA placement.ฦฏu tiรชn test creative แปŸ 3 giรขy ฤ‘แบงu, bแบฃn cแบฏt ngแบฏn vร  CTA theo tแปซng market.
Community SentimentCommunity Sentiment
1
Pre-RegisterPre-Register
2
Seeding ShowcaseSeeding Showcase
3
Launching DayLaunching Day
4
After LaunchSau Launch
1Pre-Register (seeding foundation)Pre-Register (xรขy nแปn seeding)
Seeding centralized to the official group to build the foundation and raise the position of official channels.Seeding dแป“n vแป official group ฤ‘แปƒ xรขy nแปn tแบฃng vร  nรขng vแป‹ thแบฟ kรชnh chรญnh thแปฉc.
Content directed users to in-game features, pre-character creation and pre-registration ahead of launch.Nแป™i dung hฦฐแป›ng user tแป›i feature in-game, pre-character creation vร  pre-registration trฦฐแป›c launch.
ID & VN groups inherently active; TH turned very positive and far more active; PH livened up; only SG/MY stayed quiet.ID & VN vแป‘n active; TH chuyแปƒn rแบฅt tรญch cแปฑc vร  sรดi nแป•i hฦกn hแบณn; PH cลฉng sรดi ฤ‘แป™ng lรชn; chแป‰ SG/MY cรฒn trแบงm.
Shifted to daily Discord messages for SG/MY/PH + English channel -> consistent replies and conversation.Chuyแปƒn sang nhแบฏn daily แปŸ Discord SG/MY/PH + kรชnh English -> luรดn cรณ ngฦฐแปi reply vร  trรฒ chuyแป‡n.
2Seeding Showcase (VN / ID / TH)Seeding Showcase (VN / ID / TH)

Seeding ran in both competitor groups and the official group across the 3 showcases.Seeding chแบกy แปŸ cแบฃ competitor group vร  official group qua 3 showcase.

VN ShowcaseVN Showcase

Little interaction in competitor groups; the official group attracted many non-registered users, with excitement over event photos. Knock-on: TH & ID markets saw VN check-in photos and grew interested.Competitor group รญt tฦฐฦกng tรกc; official group hรบt nhiแปu user chฦฐa ฤ‘ฤƒng kรฝ, hร o hแปฉng vแป›i แบฃnh sแปฑ kiแป‡n. Lan tแปa: TH & ID thแบฅy แบฃnh check-in VN vร  quan tรขm theo.

ID ShowcaseID Showcase

Pre-showcase seeding had low interaction; after the showcase sentiment improved, with many interested in DylandPros photos.Seeding trฦฐแป›c showcase tฦฐฦกng tรกc thแบฅp; sau showcase sentiment tแป‘t lรชn, nhiแปu ngฦฐแปi quan tรขm แบฃnh DylandPros.

TH ShowcaseTH Showcase

Very positive results; users excited and interested, actively asking how to join the showcase.Kแบฟt quแบฃ rแบฅt tรญch cแปฑc; user hร o hแปฉng, chแปง ฤ‘แป™ng hแปi cรกch tham gia showcase.

Seeding insight after showcaseSeeding insight sau showcase
Many users in the mass segment showed strong interest in joining large events like the Showcase but did not receive invitations (the Lineage W Showcase was a private event limited to VIPs and community leaders). Recommend including access for mass users in future events to maximize engagement between the publisher and the player community.Nhiแปu user thuแป™c tแป‡p Mass rแบฅt quan tรขm vร  mong muแป‘n tham gia cรกc sแปฑ kiแป‡n lแป›n nhฦฐ showcase nhฦฐng khรดng nhแบญn ฤ‘ฦฐแปฃc vรฉ mแปi (showcase Lineage W lร  private event, chแป‰ gแปญi vรฉ cho VIP vร  community leaders). ฤแป xuแบฅt tฦฐฦกng lai cรณ sแปฑ kiแป‡n dร nh cho Mass user ฤ‘แปƒ tแป‘i ฤ‘a hรณa tฦฐฦกng tรกc giแปฏa Nhร  Phรกt Hร nh vร  cแป™ng ฤ‘แป“ng.
Showcase TH postspost 1post 2post 3
3Launching DayNgร y Launching
Seeding stayed within the official group, focused on stimulating user activity.Seeding tแบญp trung trong official group, kรญch thรญch hoแบกt ฤ‘แป™ng cแปงa user.
Centered on codes, gameplay tips and discussion questions - what players cared about most on launch day.Xoay quanh code, mแบนo gameplay vร  cรขu hแปi tแบกo thแบฃo luแบญn - ฤ‘รบng thแปฉ player quan tรขm ngร y launch.
High engagement: ~30 interactions per post on average, many posts up to 100 -> seeding hit player needs.Engagement cao: trung bรฌnh ~30 tฦฐฦกng tรกc/post, nhiแปu post tแป›i 100 -> seeding trรบng nhu cแบงu player.
4After Launching (community sentiment)Sau Launch (sentiment cแป™ng ฤ‘แป“ng)
👥Mass usersMass userCasual baseTแป‡p casual
Content fatigue and bot-driven dead servers are eroding the casual base.Chรกn content vร  server chแบฟt vรฌ bot ฤ‘ang bร o mรฒn tแป‡p casual.
  • Too much P2W, few social/community events; little advantage beyond farming and low PvE.Quรก nhiแปu P2W, รญt event social/community; gแบงn nhฦฐ chแป‰ farm vร  PvE thแบฅp.
  • Bots make servers feel dead; users want action like server merge or transfer.Bot khiแบฟn server nhฦฐ chแบฟt; user mong cรณ merge/transfer server.
  • A small group stuck on technical issues with no official fix patch or guide.Mแป™t nhรณm nhแป kแบนt lแป—i kแปน thuแบญt, chฦฐa cรณ patch fix hay hฦฐแป›ng dแบซn chรญnh thแปฉc.
  • Big gap between old and new users; hard to invite friends or bring back churned users (no returning gift/buff).Khoแบฃng cรกch old vs new user lแป›n; khรณ rแปง bแบกn hoแบทc kรฉo user cลฉ quay lแบกi (khรดng cรณ quร /buff comeback).
Core / Whale usersCore / Whale userRevenue coreLรตi doanh thu
No endgame fight loop and unrewarding drops leave whales without a purpose.Thiแบฟu vรฒng lแบทp chiแบฟn ฤ‘แบฅu endgame vร  drop khรดng xแปฉng khiแบฟn whale mแบฅt mแปฅc tiรชu.
  • Very low boss drop rate: Wuxia Guild (28 members) killed Kurtz in 2 hours and got nothing.Drop rate boss rแบฅt thแบฅp: Wuxia Guild (28 thร nh viรชn) hแบก Kurtz trong 2 tiแบฟng nhฦฐng khรดng ฤ‘ฦฐแปฃc gรฌ.
  • Less PvP/engaging content -> bored loop farm > boss > nothing > farm with no real purpose.รt PvP/content engage -> vรฒng lแบทp chรกn farm > boss > khรดng gรฌ > farm, thiแบฟu mแปฅc tiรชu.
  • Hot servers (with 2-side rivalry) demand high-quality battlefields worth investing time and money in.Server hot (cรณ rival 2 phe) muแป‘n battlefield chแบฅt lฦฐแปฃng cao ฤ‘แปƒ ฤ‘รกng ฤ‘แบงu tฦฐ thแปi gian, tiแปn.
  • No Bloodpledge/clan activity -> core users want real events (community or official) to rally members.Thiแบฟu hoแบกt ฤ‘แป™ng Bloodpledge/clan -> core user muแป‘n event thแบญt (community hoแบทc official) ฤ‘แปƒ gแบฏn kแบฟt thร nh viรชn.
4.5Detail Branding AnalysisDetail Branding Analysis
Showcase - BrandingShowcase - Branding
Vietnam Grand Showcase - GEM Center, HCMC (Apr 18, 2026)
Vietnam Grand Showcase - GEM Center, HCMC (Apr 18, 2026)Vietnam Grand Showcase - GEM Center, HCMC (18/04/2026)
TOTAL VIEW~20.5M
TOTAL ENGAGEMENT~68.8K
  • Achieved 112% regional attendance KPI with 513 total attendees across Vietnam, Indonesia and Thailand showcase activities.ฤแบกt 112% KPI tham dแปฑ khu vแปฑc vแป›i 513 khรกch qua cรกc hoแบกt ฤ‘แป™ng showcase Vietnam, Indonesia vร  Thailand.
  • Successfully attracted 113 VIP guests across SEA markets, achieving 100% of the regional VIP target.Thu hรบt 113 khรกch VIP toร n SEA, ฤ‘แบกt 100% mแปฅc tiรชu VIP khu vแปฑc.
  • Strong attendee response and positive anticipation toward the upcoming Lineage W SEA launch.Phแบฃn hแป“i tแป‘t tแปซ khรกch vร  kแปณ vแปng tรญch cแปฑc cho launch Lineage W SEA sแบฏp tแป›i.
SEA launch contributionฤรณng gรณp cho launch SEA
VIP & community engagement: strong VIP participation, positive sentiment, early trust and long-term community relationships.VIP & community engagement: VIP tham gia mแบกnh, sentiment tรญch cแปฑc, niแปm tin sแป›m vร  quan hแป‡ community dร i hแบกn.
PR & creator amplification: coverage and creator recaps expanded visibility; KOL/KOC drove positive pre-registration discussion.PR & creator amplification: coverage vร  recap creator mแปŸ rแป™ng visibility; KOL/KOC thรบc ฤ‘แบฉy thแบฃo luแบญn pre-registration.
Market impact: built launch momentum across VN/ID/TH with strong interest in gameplay systems and long-term service direction.Market impact: tแบกo ฤ‘ร  launch แปŸ VN/ID/TH vแป›i quan tรขm mแบกnh tแป›i gameplay vร  ฤ‘แป‹nh hฦฐแป›ng service dร i hแบกn.
Strategic takeawayฤรบc kแบฟt chiแบฟn lฦฐแปฃc
The regional showcase strategy strengthened early market trust, VIP engagement and launch anticipation for Lineage W SEA ahead of official release.Chiแบฟn lฦฐแปฃc showcase khu vแปฑc cแปงng cแป‘ niแปm tin thแป‹ trฦฐแปng sแป›m, VIP engagement vร  kแปณ vแปng cho Lineage W SEA trฦฐแป›c ngร y ra mแบฏt chรญnh thแปฉc.
Across VN, ID and TH, the showcases connected Lineage W SEA with high-value MMORPG players, creators, media and gaming communities through offline experiences and direct interaction.Qua VN, ID, TH, cรกc showcase kแบฟt nแป‘i Lineage W SEA vแป›i MMORPG player giรก trแป‹ cao, creator, media vร  cแป™ng ฤ‘แป“ng gaming qua trแบฃi nghiแป‡m offline vร  tฦฐฦกng tรกc trแปฑc tiแบฟp.
The grand showcases also showed that gameplay-focused communication, localized engagement and creator-driven amplification were effective in generating positive sentiment, strengthening product credibility and sustaining organic discussion momentum ahead of launch.Cรกc grand showcase cลฉng cho thแบฅy truyแปn thรดng tแบญp trung gameplay, engagement bแบฃn ฤ‘แป‹a hรณa vร  amplification qua creator hiแป‡u quแบฃ trong tแบกo sentiment tรญch cแปฑc, cแปงng cแป‘ ฤ‘แป™ tin sแบฃn phแบฉm vร  duy trรฌ ฤ‘ร  thแบฃo luแบญn organic trฦฐแป›c launch.
Vietnam Grand ShowcaseVietnam Grand ShowcaseApr 18, 2026
Total guestTแป•ng khรกch 213/250
VIPVIP 64/60
  • Successfully engaged VIP players, media and MMORPG communities.Kแบฟt nแป‘i tแป‘t VIP player, media vร  cแป™ng ฤ‘แป“ng MMORPG.
  • Strong PR and creator-driven visibility; national TV coverage (VTV, HTV, SCTV) strengthened public brand credibility for Lineage W SEA.PR vร  creator tแบกo visibility mแบกnh; sรณng TV quแป‘c gia (VTV, HTV, SCTV) cแปงng cแป‘ uy tรญn thฦฐฦกng hiแป‡u cรดng chรบng cho Lineage W SEA.
Indonesia Press ConferenceIndonesia Press ConferenceApr 25, 2026
Total guestTแป•ng khรกch 60/50
VIPVIP 13/12
  • Exceeded attendance KPI with positive attendee feedback.Vฦฐแปฃt KPI tham dแปฑ vแป›i phแบฃn hแป“i tรญch cแปฑc tแปซ khรกch.
  • Attendees showed enthusiastic response toward the showcase experience.Khรกch phแบฃn hแป“i hร o hแปฉng vแป›i trแบฃi nghiแป‡m showcase.
  • Many guests remained onsite after the event for networking and community interaction.Nhiแปu khรกch แปŸ lแบกi sau sแปฑ kiแป‡n ฤ‘แปƒ networking vร  tฦฐฦกng tรกc cแป™ng ฤ‘แป“ng.
Thailand Grand ShowcaseThailand Grand ShowcaseMay 9, 2026
Total guestTแป•ng khรกch 240/160
VIPVIP 36/40
  • Achieved 150% attendance KPI with strong onsite participation.ฤแบกt 150% KPI tham dแปฑ vแป›i onsite participation mแบกnh.
  • Attendees showed enthusiastic response toward the showcase experience.Khรกch phแบฃn hแป“i hร o hแปฉng vแป›i trแบฃi nghiแป‡m showcase.
  • Many guests remained onsite after the event for networking and community interaction.Nhiแปu khรกch แปŸ lแบกi sau sแปฑ kiแป‡n ฤ‘แปƒ networking vร  tฦฐฦกng tรกc cแป™ng ฤ‘แป“ng.
📊 View detail - 3-showcase PR, KOL/KOC & full per-market detail📊 Xem chi tiแบฟt - PR, KOL/KOC & chi tiแบฟt tแปซng showcase
PR coverage by showcase
MarketBudget (Util)ArticleViews
VN$2,241 (98%)2667,242
ID$957 (81%)3195,263
TH$3,467 (100%)1032,257
3-market$6,665 (96%)69194,762
KOL/KOC performance by showcase
MarketKOL/KOC reachEngagement
VN520.3K6,627
ID31.5K3,006
TH128.6K4,407
Total680.5K13,640
KOL KOC StreamingKOL KOC Streaming
KOL/KOC Booking โ€” Overall Performance ยท Mayโ€“June 2026 ยท Markets VNยทTHยทIDยทPH ยท Plan $96,633
$96,633
Total plan
$95,532
Actual spent ยท 99%
$1,101
Remaining
199
Livestream sessions ยท vs 173 plan
183
Social posts ยท vs 127 plan
Budget utilizationMแปฉc dรนng ngรขn sรกch
99%

$95,532 of $96,633 total plan utilized (99%).ฤรฃ dรนng $95,532 / $96,633 tแป•ng plan (99%).

Booking split & earned mediaBooking split & earned media
BookingPaidEarned
Livestream session17326
Social post12756

Earned media (FOC est.) ~127% of paid bookings.Earned media (FOC ฦฐแป›c tรญnh) ~127% so vแป›i sแป‘ booking trแบฃ phรญ.

TOTAL VIEW / REACH4.90M
TOTAL ENGAGEMENT40,367
Market - actual % budget utilizationMarket - % dรนng ngรขn sรกch thแปฑc tแบฟ
MarketLivestreamSocial postPlanActual
VN5672$9,196$9,196
TH11780$37,277$37,277
ID2314$46,250$46,250
PH317$2,809$2,809
SG00$1,101$0
TOTAL199183$96,633$95,532
Market distribution - URL countPhรขn bแป• theo market - sแป‘ URL
MarketVNTHIDPH
URL count1281973720
Key learningsBร i hแปc chรญnh
What workedฤiแปƒm tแป‘t

Vietnam is the top-performing region in ACCV vs total KPI. Some KOLs show strong ERR despite lower views (high audience interest). The Philippines is the main reach driver with the highest engagement - ideal for awareness/reach goals.Vietnam ฤ‘แบกt ACCV tแป‘t nhแบฅt so vแป›i KPI. Mแป™t sแป‘ KOL ERR mแบกnh dรน view thแบฅp (audience quan tรขm cao). Philippines lร  ฤ‘แป™ng lแปฑc reach chรญnh vแป›i engagement cao nhแบฅt - hแปฃp mแปฅc tiรชu awareness/reach.

Needs improvementCแบงn cแบฃi thiแป‡n

Performance varies significantly across countries and KOLs; PH has the fewest KOLs but the highest engagement. Some KOLs get strong views but low ERR (good reach, limited interaction).Performance chรชnh lแป‡ch lแป›n giแปฏa nฦฐแป›c vร  KOL; PH รญt KOL nhแบฅt nhฦฐng engagement cao nhแบฅt. Mแป™t sแป‘ KOL view cao nhฦฐng ERR thแบฅp (reach tแป‘t, รญt tฦฐฦกng tรกc).

Optimization opportunityCฦก hแป™i tแป‘i ฦฐu

Prioritize KOLs with stable ACCV whose content/fanbase align with Lineage W. Focus on tutorial-style videos over social posts. Book a livestream + highlight-video package to maximize effectiveness.ฦฏu tiรชn KOL cรณ ACCV แป•n ฤ‘แป‹nh, content/fanbase hแปฃp Lineage W. Tแบญp trung video tutorial hฦกn social post. Book gรณi kแบฟt hแปฃp livestream + video highlight ฤ‘แปƒ tแป‘i ฤ‘a hiแป‡u quแบฃ.

📊 View detail - Both campaigns - full content & data by market📊 Xem chi tiแบฟt - Cแบฃ 2 campaign - nแป™i dung & data ฤ‘แบงy ฤ‘แปง theo market
Campaign overviewTแป•ng quan campaign
Role: build awareness for the LW SEA launch, drive pre-registration / install intent, and strengthen dark-fantasy MMORPG positioning among core gamers.Vai trรฒ: build awareness cho launch LW SEA, thรบc ฤ‘แบฉy pre-registration / install intent, cแปงng cแป‘ ฤ‘แป‹nh vแป‹ MMORPG dark-fantasy vแป›i core gamer.
Target audience - primary: hardcore MMORPG / PvP gamers. Secondary: guild/community players, nostalgic Lineage fans, mobile RPG explorers.Target audience - chรญnh: hardcore MMORPG / PvP gamer. Phแปฅ: guild/community player, fan Lineage hoร i niแป‡m, ngฦฐแปi chฦกi mobile RPG.
Scope: Facebook + YouTube, KOL assets. Period 30 days. Budget 577.8M VND. Output 143 posts.Scope: Facebook + YouTube, asset KOL. Kแปณ 30 ngร y. Budget 577.8M VND. Output 143 post.
Per-market deep-dive (OB-date)
MarketKOLsACCV achiev.Total viewsEngagementACCV
VN12147.1%48,6564,6162,961
TH12124.0%75,8814,0322,852
ID10146%4,403,4543,9652,435
PH3114%139,13011,296568
VietnamVietnam

12 KOLs, 147.1% ACCV KPI. Top: LnP GAMING & Ryan Le Gaming (ACCV), Tung XO Gaming (views), PainKiller Gaming (engagement). Strong all-round: PainKiller Gaming, GAME TV, LVT Official, Oleter Esports.12 KOL, 147.1% ACCV KPI. Top: LnP GAMING & Ryan Le Gaming (ACCV), Tung XO Gaming (views), PainKiller Gaming (engagement). ฤแปu tay: PainKiller Gaming, GAME TV, LVT Official, Oleter Esports.

ThailandThailand

12 KOLs, 124% ACCV KPI. Top: NutserX (ACCV), The Madenz (views), RLENG TiDGAME (engagement). Strong: The Madenz, RLENG TiDGAME, Valduz CH. Livestream views reached 101.7K.12 KOL, 124% ACCV KPI. Top: NutserX (ACCV), The Madenz (views), RLENG TiDGAME (engagement). Mแบกnh: The Madenz, RLENG TiDGAME, Valduz CH. Livestream views ฤ‘แบกt 101.7K.

IndonesiaIndonesia

10 KOLs, 146% ACCV KPI. Highest views across markets (4.40M), led by rico kucing & Ghema Gaming. Strong: rico kucing, Reynaldi Santoso. Performance highly concentrated -> uneven distribution across KOLs.10 KOL, 146% ACCV KPI. Views cao nhแบฅt cรกc market (4.40M), dแบซn bแปŸi rico kucing & Ghema Gaming. Mแบกnh: rico kucing, Reynaldi Santoso. Performance dแป“n cแปฅc -> phรขn bแป• khรดng ฤ‘แปu giแปฏa KOL.

PhilippinesPhilippines

3 KOLs, 114% ACCV KPI. Fewest KOLs but highest engagement of all markets (11,296). Top: OKID (ACCV), Otey Gaming (views + engagement).3 KOL, 114% ACCV KPI. รt KOL nhแบฅt nhฦฐng engagement cao nhแบฅt cรกc market (11,296). Top: OKID (ACCV), Otey Gaming (views + engagement).

Campaign 1 - OB-date livestream budget (by market)
MarketBudgetLive hrs (KPI)Posts (KPI)ReachEngagement
VN$8,14024 (100%)44 (110%)48,6564,616
TH$9,34224 (100%)26 (104%)75,8814,032
ID$4,00030 (150%)14 (280%)4,403,4543,965
PH$2,8096 (100%)17 (113%)139,13011,296
Campaign 2 - One-month package (VN/TH/ID)
Market (1-month)BudgetLive hrs (KPI)SessionsReachEngagement
VN$1,05633 (206%)213,2072,324
TH$27,935391 (222%)10173,6522,648
ID$42,25033 (206%)655,4873,343
Key interpretationDiแป…n giแบฃi chรญnh
Awareness: reach is mainly driven by short videos and in-depth tutorial videos -> increase the short-form booking proportion to expand organic reach and optimize awareness.Awareness: reach chแปง yแบฟu ฤ‘แบฟn tแปซ short video vร  video tutorial chuyรชn sรขu -> tฤƒng tแป‰ trแปng booking short-form ฤ‘แปƒ mแปŸ rแป™ng organic reach vร  tแป‘i ฦฐu awareness.
Pre-live: add pre-live announcement posts before each livestream to inform the schedule, remind users to tune in, and drive higher concurrent viewership at the start.Pre-live: thรชm post thรดng bรกo trฦฐแป›c mแป—i livestream ฤ‘แปƒ bรกo lแป‹ch, nhแบฏc user vร o xem, vร  ฤ‘แบฉy concurrent viewer cao hฦกn lรบc bแบฏt ฤ‘แบงu.
PRPR
307
Articles (vs 302 plan)
599,025
Total views
9,090
Facebook likes
$43,035
Spent / $48,672 (88%)
$2,800
Earned media value
Fewer PR angles than plan (17 vs 24) because angles were merged - total article content was delivered in full per plan. Remaining budget + agency discount can run 2 more angles (6 markets), to be used for the July update.Sแป‘ angle PR รญt hฦกn plan (17 vs 24) do gแป™p angle - tแป•ng nแป™i dung ฤ‘i bร i vแบซn ฤ‘แปง theo plan. Ngรขn sรกch cรฒn lแบกi + deal giแบฃm giรก agency cรณ thแปƒ ฤ‘i thรชm 2 angle (6 markets), dรนng cho update thรกng 7.

PR plan vs actual (log)

Articles & views beat plan; fewer angles (merged); under budget.Articles & views vฦฐแปฃt plan; รญt angle hฦกn (gแป™p); dฦฐแป›i budget.
Community focuses on gameplay & updatesCแป™ng ฤ‘แป“ng tแบญp trung gameplay & update

Players engage deeply; concerns on bug fixes, balance, upcoming events. A community user-wiki was created for update notes.Player engage sรขu; quan tรขm bug fix, balance, event sแบฏp tแป›i. ฤรฃ cรณ user-wiki cแป™ng ฤ‘แป“ng cho update note.

Strong milestones = comms advantageMilestone mแบกnh = lแปฃi thแบฟ truyแปn thรดng

Massive pre-registration + pre-created characters, plus the 3 showcases, built a strong communication edge for later stages.Pre-registration + pre-created character lแป›n, cรนng 3 showcase, tแบกo lแปฃi thแบฟ truyแปn thรดng cho giai ฤ‘oแบกn sau.

📊 View detail - Full PR content & data (launch + showcase)📊 Xem chi tiแบฟt - Nแป™i dung & data PR ฤ‘แบงy ฤ‘แปง (launch + showcase)
Launching 6 SEA markets
Launching 6 marketsPlanActual
Angles2417
Articles302307
Views426,000599,025
Budget$48,672$43,035
Engagement-9,090
3 Grand Showcase PR
Showcase PRBudget (Util)URLsViewsJournalistsEMV
VN$2,241 (98%)2667,24226$1,700
ID$957 (81%)3195,26319$800
TH$3,467 (100%)1032,25710$200
3-market total$6,665 (96%)69194,76255$2,700
Per-showcase PR resultsKแบฟt quแบฃ PR tแปซng showcase
VN: 26 PR links (FOC 6) = 26 journalists at event, 3 national TV spots (VTV/HTV/SCTV), 15 social posts, 67,242 views; $2,241 / $2,285 (98%).VN: 26 link PR (FOC 6) = 26 nhร  bรกo dแปฑ, 3 spot TV quแป‘c gia (VTV/HTV/SCTV), 15 social post, 67,242 views; $2,241 / $2,285 (98%).
ID: 40 links (19 booking + 21 FOC), 19 journalists at event, 95,263 views; $957 / $1,184 (81%).ID: 40 link (19 booking + 21 FOC), 19 nhร  bรกo dแปฑ, 95,263 views; $957 / $1,184 (81%).
TH: 10 links (8 booking + 2 FOC), 10 journalists at event, 32,257 views; $3,467 / $3,467 (100%).TH: 10 link (8 booking + 2 FOC), 10 nhร  bรกo dแปฑ, 32,257 views; $3,467 / $3,467 (100%).
Evaluation highlightsฤiแปƒm nแป•i bแบญt ฤ‘รกnh giรก
Community focuses on gameplay and updates; concerns on bug fixes, balance and events. A community user-wiki was created for update notes & news.Cแป™ng ฤ‘แป“ng tแบญp trung gameplay vร  update; quan tรขm bug fix, balance vร  event. ฤรฃ cรณ user-wiki cแป™ng ฤ‘แป“ng cho update note & tin tแปฉc.
The 3 showcases (VN/ID/TH) created a strong impression with tailored design; CEO Nicolas shared directions clearly.3 showcase (VN/ID/TH) tแบกo แบฅn tฦฐแปฃng mแบกnh vแป›i thiแบฟt kแบฟ riรชng; CEO Nicolas chia sแบป ฤ‘แป‹nh hฦฐแป›ng rรต rร ng.
Strong early milestones (pre-registration, pre-created characters) built a communication advantage for later stages.Milestone sแป›m mแบกnh (pre-registration, pre-created character) tแบกo lแปฃi thแบฟ truyแปn thรดng cho giai ฤ‘oแบกn sau.
Upcoming: a series of post-launch articles leveraging strong stats, paired with community-participation events.Sแบฏp tแป›i: loแบกt bร i post-launch tแบญn dแปฅng sแป‘ liแป‡u mแบกnh, kแบฟt hแปฃp event thรบc ฤ‘แบฉy cแป™ng ฤ‘แป“ng tham gia.
TVCTVC
30.34M
Total views (6 markets)
208.8K
Engagements
0.69%
Overall ER
76.3K
YouTube watch hours
Ultimate Blood War TVC on YouTube
Ultimate Blood War TVC on YouTubeTVC Ultimate Blood War trรชn YouTube
TVC at a glanceTVC tแป•ng quan
The Ultimate Blood War TVC ran across 6 SEA markets, delivering 30.34M views, 208.8K engagements and 0.69% ER, with 76.3K YouTube watch hours and ~24.3s average view duration (~2x the market video average).TVC Ultimate Blood War chแบกy 6 market SEA, ฤ‘แบกt 30.34M views, 208.8K engagement vร  0.69% ER, vแป›i 76.3K YouTube watch hours vร  AVD ~24.3s (~2x trung bรฌnh video market).

Views & ER by market

ID largest scale; TH best ER (0.92%).ID scale lแป›n nhแบฅt; TH ER tแป‘t nhแบฅt (0.92%).

View share by market

Top 3 (ID/TH/VN) = 73.3% of views.Top 3 (ID/TH/VN) = 73.3% views.
Indonesia is the primary scale engine: 9.64M views (31.8%).ID lร  ฤ‘แป™ng cฦก scale chรญnh: 9.64M views (31.8%).
Thailand has the best balance: highest ER 0.92% and #2 by views.TH cรขn bแบฑng tแป‘t nhแบฅt: ER cao nhแบฅt 0.92% vร  #2 vแป views.
Vietnam leads YouTube view quality: 31.4K watch hrs, 8.51% CTR -> YouTube-first retargeting.VN dแบซn chแบฅt lฦฐแปฃng view YouTube: 31.4K watch hrs, 8.51% CTR -> retarget ฦฐu tiรชn YouTube.
TVC AVD ~24.3s = 2.0x market video average -> strong viewing depth, usable as high-intent retargeting pool.AVD TVC ~24.3s = 2.0x trung bรฌnh video market -> view depth mแบกnh, dรนng lร m pool retarget high-intent.
📊 View detail - TVC full report - summary, interpretation, diagnostics & next steps📊 Xem chi tiแบฟt - TVC full report - tรณm tแบฏt, diแป…n giแบฃi, diagnostics & next steps
Executive summaryTรณm tแบฏt
30.34M total views and 208.8K engagements across six SEA markets; overall ER 0.69%.30.34M views vร  208.8K engagement qua 6 market SEA; ER tแป•ng 0.69%.
ID, TH and VN together = 73.3% of views and 77.0% of engagements.ID, TH vร  VN cแป™ng lแบกi = 73.3% views vร  77.0% engagement.
ID = largest scale driver; TH = strongest engagement efficiency; VN = strongest YouTube viewing depth.ID = scale lแป›n nhแบฅt; TH = engagement hiแป‡u quแบฃ nhแบฅt; VN = view depth YouTube mแบกnh nhแบฅt.
Market performance
MarketViewsShareEngagementsER
ID9,641,84031.8%68.0K0.70%
TH7,253,42523.9%66.8K0.92%
VN5,345,02717.6%26.0K0.49%
PH3,851,15012.7%31.5K0.82%
MY2,366,3597.8%12.3K0.52%
SG1,881,4516.2%4.2K0.22%
Market-level interpretationDiแป…n giแบฃi theo market
Indonesia: largest view base 9.64M (31.8%), solid ER - core scale market for broad retargeting.Indonesia: view base lแป›n nhแบฅt 9.64M (31.8%), ER tแป‘t - market scale lรตi cho retarget diแป‡n rแป™ng.
Thailand: highest ER 0.92% while ranking #2 by views - best balance of scale and response.Thailand: ER cao nhแบฅt 0.92% vร  ฤ‘แปฉng #2 views - cรขn bแบฑng tแป‘t nhแบฅt scale vร  phแบฃn hแป“i.
Vietnam: leads YouTube quality (31.4K watch hrs, 26.0s AVD, 8.51% CTR) - opportunity to convert video interest into social interaction.Vietnam: dแบซn chแบฅt lฦฐแปฃng YouTube (31.4K watch hrs, 26.0s AVD, 8.51% CTR) - cฦก hแป™i chuyแปƒn video interest thร nh tฦฐฦกng tรกc social.
Philippines: 0.82% ER (2nd highest), over-indexes vs view share - efficient to scale.Philippines: ER 0.82% (cao thแปฉ 2), vฦฐแปฃt view share - hiแป‡u quแบฃ ฤ‘แปƒ scale.
Malaysia & Singapore: low top-line ER but high YouTube CTR - reach/targeting is the constraint, not the creative.Malaysia & Singapore: ER thแบฅp nhฦฐng CTR YouTube cao - nรบt thแบฏt lร  reach/targeting, khรดng phแบฃi creative.
YouTube view-quality diagnostics
MarketYT viewsWatch hrsAVDCTRSubs
ID2.33M17.2K26.3s6.14%39
TH2.61M15.9K21.7s6.24%37
VN4.34M31.4K26.0s8.51%65
PH0.90M5.6K22.6s6.49%10
MY0.61M3.8K22.3s6.77%5
SG0.47M2.4K18.8s8.77%7
Diagnostics readฤแปc diagnostics
TVC uploads averaged 24.3s per view vs 12.2s market-channel average (~2.0x) - strong viewing depth, usable as a high-intent retargeting pool.TVC trung bรฌnh 24.3s/view vs 12.2s trung bรฌnh market (~2.0x) - view depth mแบกnh, dรนng lร m pool retarget high-intent.
Recommended next stepsKhuyแบฟn nghแป‹ tiแบฟp theo
Report TVC as one consolidated KPI set (views, engagements, ER, market contribution) rather than splitting by placement/asset.Bรกo cรกo TVC nhฦฐ mแป™t bแป™ KPI hแปฃp nhแบฅt (views, engagement, ER, ฤ‘รณng gรณp market) thay vรฌ tรกch theo placement/asset.
Prioritize retargeting in ID/TH/VN/PH; sequence TVC viewers with gameplay, class, guild-war, reward and community proof content.ฦฏu tiรชn retarget ID/TH/VN/PH; nแป‘i tiแบฟp TVC viewer vแป›i content gameplay, class, guild-war, reward vร  community.
Use TH and PH as engagement-efficiency benchmarks for interaction-led content.Dรนng TH vร  PH lร m benchmark engagement cho content thiรชn tฦฐฦกng tรกc.
For VN, lean into YouTube-first retargeting (strong watch time, AVD, CTR, subs).Vแป›i VN, ฤ‘แบฉy retarget ฦฐu tiรชn YouTube (watch time, AVD, CTR, subs mแบกnh).
For MY/SG, improve audience definition and localized hooks before scaling budget.Vแป›i MY/SG, cแบฃi thiแป‡n ฤ‘แป‹nh nghฤฉa audience vร  hook bแบฃn ฤ‘แป‹a trฦฐแป›c khi tฤƒng budget.
PartnershipPartnership
Secured strategic collaboration with MSI Gaming and GravaStar Vietnam for the VN showcase (sponsorship + community engagement).Chแป‘t hแปฃp tรกc chiแบฟn lฦฐแปฃc vแป›i MSI Gaming vร  GravaStar Vietnam cho VN showcase (tร i trแปฃ + community engagement).
Sponsored gaming products for lucky draw and booth activities - MSI (8 items) and GravaStar (5 items).Sแบฃn phแบฉm gaming tร i trแปฃ cho lucky draw vร  booth - MSI (8 mรณn) vร  GravaStar (5 mรณn).
Key achievementsThร nh quแบฃ chรญnh
Enhanced premium brand perception for Lineage W.Nรขng premium brand perception cho Lineage W.
Reduced operational reward cost via sponsored prizes.Giแบฃm reward cost vแบญn hร nh nhแป giแบฃi thฦฐแปŸng tร i trแปฃ.
Expanded gaming-ecosystem relationships and opened future co-marketing opportunities.MแปŸ rแป™ng quan hแป‡ ecosystem gaming vร  mแปŸ cฦก hแป™i co-marketing tฦฐฦกng lai.
Future opportunitiesCฦก hแป™i tฦฐฦกng lai
Expand partnership into livestream / community campaigns.MแปŸ rแป™ng hแปฃp tรกc sang campaign livestream / community.
Cross-brand giveaway activities.Hoแบกt ฤ‘แป™ng giveaway cross-brand.
Hardware collaboration for gaming tournaments.Collab hardware cho giแบฃi ฤ‘แบฅu gaming.
Potential long-term ecosystem partnership.Tiแปm nฤƒng hแปฃp tรกc ecosystem dร i hแบกn.
Event & social impactEvent & social impact
Partner booths, interactive activities and lucky-draw programs increased onsite engagement.Booth partner, hoแบกt ฤ‘แป™ng tฦฐฦกng tรกc vร  lucky-draw tฤƒng engagement onsite.
Premium gaming rewards from MSI & GravaStar reinforced the high-end perception of the VN showcase.Reward gaming cao cแบฅp tแปซ MSI & GravaStar cแปงng cแป‘ cแบฃm nhแบญn cao cแบฅp cแปงa VN showcase.
Partner social exposure expanded reach across gaming and tech consumer communities via MSI & GravaStar fanpages.Social cแปงa partner mแปŸ rแป™ng reach tแป›i cแป™ng ฤ‘แป“ng gaming vร  tech qua fanpage MSI & GravaStar.
📊 View detail - Sponsored product list & rights exchange📊 Xem chi tiแบฟt - Danh sรกch sแบฃn phแบฉm tร i trแปฃ & rights exchange
MSI Gaming โ€” sponsored products
MSI Gaming (8 items)Qty
B650M Gaming Plus WiFi mainboard1
GeForce RTX 5060 Ti 8G VENTUS 2X1
MAG A750GL PCIE5 850W PSU1
MAG CORELIQUID A15 360 AIO1
MPG FORGE 320R Airflow case1
MAG 274QF monitor1
Immerse GH61 headset1
Vigor GK50 Elite keyboard1
TOTAL8
GravaStar Vietnam โ€” sponsored products
GravaStar Vietnam (5 items)Qty
Keyboard K1 Pro - CyberFlare1
Keyboard K1 Lite1
Mouse X - Black1
GaN Charger Alpha651
Mouse Pad1
TOTAL5
Rights exchange
LW provided: brand exposure, social visibility, event branding. Partners provided: sponsored products, lucky-draw rewards, social visibility, activity booth support. Each partner ran 2 co-communication posts with VNGGames.LW cung cแบฅp: brand exposure, social visibility, event branding. Partner cung cแบฅp: sแบฃn phแบฉm tร i trแปฃ, reward lucky-draw, social visibility, booth hoแบกt ฤ‘แป™ng. Mแป—i partner chแบกy 2 post co-communication vแป›i VNGGames.
Branding HighlightBranding Highlight
Topic 1 - Google & Anymind Creator Media Bundle case studyTopic 1 - Case study Creator Media Bundle (Google & Anymind)
55M+
Views on creator videos
+5.3%
Consideration lift (TH/VN/ID)
+150%
Search lift (TH/VN)
40%+
PC NRU driven by Google
First-ever multi-market Gaming Creator Media Bundle: engaged smaller 'gamer-in-your-neighborhood' creators to connect authentically with Core Lineage audiences across VN/TH/ID.Lแบงn ฤ‘แบงu dรนng Creator Media Bundle ฤ‘a thแป‹ trฦฐแปng: kแบฟt nแป‘i creator nhแป 'gamer hร ng xรณm' tแป›i Core Lineage audience แปŸ VN/TH/ID.
Full-funnel 'Brandformance': Video Reach Campaign + Demand Gen with Creator Shorts, optimized to PC SDK events to acquire high-value PC users.'Brandformance' full-funnel: Video Reach Campaign + Demand Gen vแป›i Creator Shorts, tแป‘i ฦฐu PC SDK event ฤ‘แปƒ acquire PC user giรก trแป‹ cao.
Creative angle: cross-device, cross-country gameplay without language barriers, uniting users in one SEA battlefield.Creative angle: gameplay cross-device, cross-country khรดng rร o cแบฃn ngรดn ngแปฏ, gom user vร o mแป™t battlefield SEA.
The challengeThรกch thแปฉc

Building on last year's successful Lineage 2M launch, NCV brought another Lineage IP title to SEA. Instead of Mega creators, they engaged smaller 'gamer-in-your-neighborhood' creators to connect authentically with Core Lineage audiences. Launching concurrently across VN, TH and ID, they tapped into the multi-market strength of the YouTube partnership with Anymind agency.Nแป‘i tiแบฟp thร nh cรดng cแปงa Lineage 2M nฤƒm trฦฐแป›c, NCV ฤ‘ฦฐa mแป™t tแปฑa Lineage IP nแปฏa vร o SEA. Thay vรฌ Mega creator, hแป chแปn cรกc creator nhแป kiแปƒu 'gamer hร ng xรณm' ฤ‘แปƒ kแบฟt nแป‘i chรขn thแปฑc vแป›i Core Lineage audience. Ra mแบฏt ฤ‘แป“ng thแปi แปŸ VN, TH, ID, tแบญn dแปฅng sแปฉc mแบกnh ฤ‘a thแป‹ trฦฐแปng cแปงa hแปฃp tรกc YouTube cรนng agency Anymind.

The approachCรกch tiแบฟp cแบญn

Integrated the Creator Media Bundle (CMB) into a full-funnel 'Brandformance' narrative. Funnel strategy: deployed Video Reach Campaigns (VRC) and Demand Gen with Creator Shorts to build awareness and acquire high-value PC users by optimising toward PC SDK events. Creative angle: creators highlighted LW's core USP - cross-device, cross-country gameplay without language barriers, uniting users in one SEA battlefield.Tรญch hแปฃp Creator Media Bundle (CMB) vร o cรขu chuyแป‡n 'Brandformance' full-funnel. Funnel strategy: chแบกy Video Reach Campaign (VRC) vร  Demand Gen vแป›i Creator Shorts ฤ‘แปƒ build awareness vร  acquire PC user giรก trแป‹ cao qua tแป‘i ฦฐu PC SDK event. Creative angle: creator nhแบฅn USP lรตi cแปงa LW - gameplay cross-device, cross-country khรดng rร o cแบฃn ngรดn ngแปฏ, gom user vร o mแป™t battlefield SEA.

The summaryTรณm tแบฏt

Instant impact: strong brand growth within days of launch. Authentic conversion: anchoring the full-funnel strategy in trusted creator voices translated community influence into highly targeted new PC registrations.Instant impact: brand tฤƒng trฦฐแปŸng mแบกnh ngay trong vร i ngร y sau launch. Authentic conversion: neo chiแบฟn lฦฐแปฃc full-funnel vร o tiแบฟng nรณi creator uy tรญn, chuyแปƒn แบฃnh hฦฐแปŸng cแป™ng ฤ‘แป“ng thร nh lฦฐแปฃt ฤ‘ฤƒng kรฝ PC user mแป›i nhแบฏm ฤ‘รบng tแป‡p.

Topic 2 - Facebook Brand Lift case study (RTA + M3)Topic 2 - Case study Facebook Brand Lift (RTA + M3)

Brand lift vs APAC gaming benchmark

Both markets beat benchmark; VN action intent +3.02ppt ~3.8x benchmark.Cแบฃ 2 market vฦฐแปฃt benchmark; VN action intent +3.02ppt ~3.8x benchmark.
AssessmentNhแบญn ฤ‘แป‹nh
RTA + M3-focused branding delivered positive value across both brand recall and intent, plus concrete UA metrics. This is one of the first APAC cases using Reels Trending Ads to show a strong conversion lift.Kแบฟt quแบฃ cho thแบฅy hiแป‡u quแบฃ cแปงa branding tแบญp trung RTA+M3 mang lแบกi giรก trแป‹ tรญch cแปฑc cho cแบฃ mแบทt ghi nhแป› vร  รฝ ฤ‘แป‹nh cลฉng nhฦฐ cรกc metric UA cแปฅ thแปƒ. ฤรขy cลฉng lร  1 trong sแป‘ cรกc case ฤ‘แบงu tiรชn cแปงa APAC sแปญ dแปฅng Reels Trending Ads thแบฅy ฤ‘ฦฐแปฃc hiแป‡u quแบฃ mแบกnh vแป conversion lift.
Brand lift resultsBrand lift results
MarketCampaignIncremental reachAd recall liftAction intent liftBenchmark recallBenchmark intent
VNRTA + M3 Only15,974,3445.62 ppt3.02 ppt4.1 pts0.8 pts
THRTA + M3 Only8,384,0953.51 ppt2.02 ppt4.1 pts0.8 pts
Conversion liftConversion lift
MarketCampaignInstall liftPurchase liftSales liftRetention lift
VNRTA + M3 Only7541600.1Not enough data
THRTA + M3 OnlyNot enough dataNot enough dataNot enough data468
05VIP FeedbacksVIP Feedbacks
VIP feedback points to a retention risk among paying usersVIP feedback cho thแบฅy rแปงi ro retention แปŸ nhรณm user ฤ‘รฃ nแบกp
Internal one-pagerOne-pager nแป™i bแป™
Source: VIP direct chats + DB lookupChat trแปฑc tiแบฟp VIP + tra DB
Updated: 30 Jun 2026
Bottom lineKแบฟt luแบญn cแป‘t lรตi
Whales and spenders are not only asking for rewards; they are asking for stronger reasons to keep playing. The core gap is endgame competition, progression fairness, and trust in live operations.Whale vร  spender khรดng chแป‰ ฤ‘รฒi reward; hแป ฤ‘รฒi lรฝ do mแบกnh hฦกn ฤ‘แปƒ tiแบฟp tแปฅc chฦกi. Khoแบฃng trแป‘ng cแป‘t lรตi lร  cแบกnh tranh endgame, cรดng bแบฑng progression, vร  niแปm tin vร o vแบญn hร nh.
#1
Most repeated requestYรชu cแบงu lแบทp lแบกi nhiแปu nhแบฅt
More PvP / Arena / GvG / War Guild content to create continuous battles.Thรชm content PvP / Arena / GvG / War Guild ฤ‘แปƒ tแบกo trแบญn ฤ‘รกnh liรชn tแปฅc.
16x
Failed Fuse signalTรญn hiแป‡u Fuse hแปng
Big spender reported 16 Red Morph / Magic Doll fuses with no Purple outcome.Mแป™t big spender bรกo 16 lแบงn fuse Red Morph / Magic Doll khรดng ra Purple.
High
Churn riskRแปงi ro churn
Both whales and smaller spenders show declining motivation or migration to other games.Cแบฃ whale lแบซn spender nhแป ฤ‘แปu giแบฃm ฤ‘แป™ng lแปฑc hoแบทc chuyแปƒn sang game khรกc.
3 key findings3 phรกt hiแป‡n chรญnh
Content gapContent gap
Endgame lacks a fighting loopEndgame thiแบฟu vรฒng lแบทp chiแบฟn ฤ‘แบฅu
VIPs want frequent PvP, Arena, GvG and clan-war moments. The current loop feels too farm-heavy, causing top clans to lose reasons to stay online.VIP muแป‘n PvP, Arena, GvG vร  clan-war thฦฐแปng xuyรชn. Loop hiแป‡n tแบกi quรก nแบทng farm, khiแบฟn top clan mแบฅt lรฝ do online.
🎲Economy riskEconomy risk
Progression feels unfairProgression chฦฐa cรดng bแบฑng
Fuse, drop rates and the lack of a visible pity mechanism create the perception that spending does not translate into meaningful progression.Fuse, drop rate vร  thiแบฟu cฦก chแบฟ pity rรต rร ng tแบกo cแบฃm giรกc chi tiแปn khรดng ฤ‘แป•i ra progression xแปฉng ฤ‘รกng.
Ops riskOps risk
Player trust is weakeningNiแปm tin ngฦฐแปi chฦกi ฤ‘ang yแบฟu ฤ‘i
Technical issues such as code / redeem errors, low survey reward value, and slow issue closure are damaging confidence among VIP users.Cรกc lแป—i kแปน thuแบญt nhฦฐ code / redeem, giรก trแป‹ reward khแบฃo sรกt thแบฅp, vร  xแปญ lรฝ sแปฑ cแป‘ chแบญm ฤ‘ang lร m giแบฃm niแปm tin cแปงa VIP.
VIP signals capturedTรญn hiแป‡u VIP ghi nhแบญn
PaseakVN
Needs PvP / war guild; drop and progression feel too punishing.Cแบงn PvP / war guild; drop vร  progression quรก nแบทng.
ThimboStarkID
Top spender signal; progression not matching spend level.Tรญn hiแป‡u top spender; progression khรดng tฦฐฦกng xแปฉng mแปฉc chi.
DylandPROSID
Opponents and large clans are losing fighting motivation.ฤแป‘i thแปง vร  clan lแป›n ฤ‘ang mแบฅt ฤ‘แป™ng lแปฑc ฤ‘รกnh nhau.
So Name / KarurxTH
Code issue and Fuse / pity frustration impact trust.Lแป—i code vร  bแปฉc xรบc Fuse / pity แบฃnh hฦฐแปŸng niแปm tin.
Focus:Endgame·Progression·Trust
06DirectionDirection
Good pointsฤiแปƒm tแป‘t
Good Webshop/IAP mix at 95%Tแป‰ trแปng Webshop/IAP tแป‘t ฤ‘แบกt 95%
UA efficiency improved continuously, lower cost per install.
- %MKT/Rev also improved week over week
UA efficiency ฤ‘รฃ liรชn tแปฅc cแบฃi thiแป‡n, cost per install thแบฅp hฦกn.
- %MKT/Rev cลฉng ฤ‘ฦฐแปฃc cแบฃi thiแป‡n qua tแปซng week
Acquired high-paying VIP users; captured 30% of VIP contacts from the existing poolAccquire ฤ‘ฦฐแปฃc user VIP cรณ khแบฃ nฤƒng chi trแบฃ cao cho game, accquire ฤ‘ฦฐแปฃc 30% contact VIP tแปซ pool cรณ sแบตn
Pre-Reg reached 1.2M users - 120% KPIPre-Reg ฤ‘แบกt 1.2M users - 120% KPI
Improving pointsฤiแปƒm cแบงn cแบฃi thiแป‡n
The game depends on the week-1 user groupGame phแปฅ thuแป™c vร o nhรณm user week 1
Paying rate declining; monetizing new users is difficultTแป‰ lแป‡ pay giแบฃm, monetize new user gแบทp khรณ khฤƒn
Low volume, weak servers - the Oren cluster (12 servers) is near-empty and 23 servers have no meaningful VIP.Volume thแบฅp, server yแบฟu - cแปฅm Oren (12 server) gแบงn nhฦฐ trแป‘ng vร  23 server khรดng cรณ VIP ฤ‘รกng kแปƒ.
Conversion from pre-registered users to installs is weak => low organic installsConversion rate tแปซ pre-registed users sang Installs chฦฐa tแป‘t => Org Installs thแบฅp
Both product and social/community struggled to prepare plans because event/content info from the Developer arrived late and was revised continuously (roadmap)Product lแบซn social community gแบทp khรณ khฤƒn trong viแป‡c chuแบฉn bแป‹ plan do hiแปu thรดng tin vแป event, content tแปซ phรญa Developer gแปญi gแบฅp vร  chแป‰nh sแปญa liรชn tแปฅc(roadmap)
Users drop 91% by level 43User drop 91% khi ฤ‘แบกt level 43
Direction / Action / StatusDirection / Action / Status
Maintain VIP performance (W1 NRU cohort)Giแปฏ hiแป‡u suแบฅt VIP (cohort NRU W1)In discussionฤang thแบฃo luแบญn
Propose new content roadmap and BM improvements to improve whale retention and sustain existing users.ฤแป xuแบฅt content roadmap mแป›i vร  cแบฃi thiแป‡n BM ฤ‘แปƒ tฤƒng giแปฏ chรขn whale vร  duy trรฌ user hiแป‡n tแบกi.
In discussion with Dev. Since a long-term content roadmap is not yet available, we are proposing a version planning approach based on live performance data.ฤang thแบฃo luแบญn vแป›i Dev. Do chฦฐa cรณ content roadmap dร i hแบกn, team ฤ‘แป xuแบฅt cรกch lรชn kแบฟ hoแบกch theo version dแปฑa trรชn data vแบญn hร nh thแปฑc tแบฟ.
Enhance in-game competitionTฤƒng cแบกnh tranh in-gameAwaiting DevChแป Dev
Launch Castle Siege together with Server Transfer to create large-scale clan competition.MแปŸ Castle Siege kแบฟt hแปฃp Server Transfer ฤ‘แปƒ tแบกo cแบกnh tranh clan quy mรด lแป›n.
Waiting for Dev to finalize the implementation plan before execution.Chแป Dev chแป‘t kแบฟ hoแบกch triแปƒn khai trฦฐแป›c khi thแปฑc thi.
VIP Care ProgramChฦฐฦกng trรฌnh VIP CareIn executionฤang triแปƒn khai
Roll out dedicated VIP engagement and retention program.Triแปƒn khai chฦฐฦกng trรฌnh engagement vร  giแปฏ chรขn VIP chuyรชn biแป‡t.
Plan finalized and execution has started.ฤรฃ chแป‘t kแบฟ hoแบกch vร  bแบฏt ฤ‘แบงu triแปƒn khai.
Increase game activenessTฤƒng ฤ‘แป™ active cแปงa gameIn discussionฤang thแบฃo luแบญn
Shift the in-game economy toward an Adena-based system to encourage higher daily activity and participation.Chuyแปƒn nแปn kinh tแบฟ in-game sang hแป‡ Adena-based ฤ‘แปƒ tฤƒng hoแบกt ฤ‘แป™ng vร  tham gia hแบฑng ngร y.
Plan under discussion with Dev; Marketing is preparing the campaign for the update.ฤang thแบฃo luแบญn kแบฟ hoแบกch vแป›i Dev; Marketing chuแบฉn bแป‹ campaign cho bแบฃn update.
Maintain UA efficiency & brandingDuy trรฌ hiแป‡u quแบฃ UA & brandingOngoingฤang chแบกy
Continue optimizing high-quality UA channels while sustaining branding activities.Tiแบฟp tแปฅc tแป‘i ฦฐu cรกc kรชnh UA chแบฅt lฦฐแปฃng cao ฤ‘แป“ng thแปi duy trรฌ hoแบกt ฤ‘แป™ng branding.
Ongoing.ฤang chแบกy.
Improve new user experienceCแบฃi thiแป‡n trแบฃi nghiแป‡m new userPlanningฤang lรชn kแบฟ hoแบกch
Propose gameplay adjustments to shorten the early-game progression in the upcoming major update.ฤแป xuแบฅt ฤ‘iแปu chแป‰nh gameplay ฤ‘แปƒ rรบt ngแบฏn progression early-game trong bแบฃn update lแป›n sแบฏp tแป›i.
Planning stage.ฤang lรชn kแบฟ hoแบกch.
Increase W2/W3 user monetizationTฤƒng monetization user W2/W3In executionฤang triแปƒn khai
Introduce $2/$5 entry packages and optimize Membership pricing/value through discounts and additional benefits.Ra gรณi entry $2/$5 vร  tแป‘i ฦฐu giรก/giรก trแป‹ Membership qua giแบฃm giรก vร  quyแปn lแปฃi bแป• sung.
Proposal submitted; Dev has started developing the new package lineup.ฤรฃ ฤ‘แป xuแบฅt; Dev ฤ‘รฃ bแบฏt ฤ‘แบงu phรกt triแปƒn bแป™ gรณi mแป›i.